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Mina Hasballah, Key Account Manager

Mina Hasballah

Key Account Manager·AL KHOR HOLDING

United Arab Emirates

Bachelor's degree, Foreign Trade & Business Administration

Work experience

Total years of experience: 10 years, 6 months

Key Account Manager

October 2025 - Present

AL KHOR HOLDING

Dubai, United Arab Emirates

October 2025 - Present

• Revenue Growth & Account Expansion: Drive revenue growth within existing accounts through
strategic upselling and cross-selling initiatives, consistently securing high-value contract renewals
and expanding wallet share across the region.
• Strategic Account Management: Nurture and manage a high-yield portfolio of 100+ key corporate
accounts across the GCC and international markets, acting as the trusted advisor and primary point
of contact for C-level executives and high-profile partners.
• Contract Negotiation & Client Retention: Lead complex B2B negotiations for corporate contracts,
service level agreements (SLAs), and pricing structures, ensuring mutually beneficial terms that
maximize profitability and foster long-term client loyalty.
• Client Relationship & Market Presence: Represent Al Khor Holding at major industry trade shows
and networking events to strengthen relationships with existing key partners, enhance brand
visibility, and identify strategic expansion opportunities.

Company industry:
Real Estate
Job role:
Sales

Commercial Brand Consultant & Strategy Lead

January 2016 - Present

FREELANCE CONSULTING

Abu Dhabi, United Arab Emirates Remote

January 2016 - Present

• Client Acquisition: Built a self-sustaining international B2B client portfolio purely through strategic
professional networking and corporate referrals.
• Brand Strategy: Partnered with startups and global brands to translate overarching commercial
goals into compelling marketing assets and market-facing strategies.

Company industry:
Business Consultancy Services

Senior Project Coordinator

July 2020 - June 2026

EGYPRO FME

Cairo, Egypt

July 2020 - June 2026

• Project Management: Directed large-scale commercial projects valued at EGP 40M+, tracking
timelines and deliverables to consistently finish 10% under budget.
• Contract Negotiation: Secured EGP 500, 000 in annual organizational savings through strategic
vendor renegotiations and contract structuring.
• Cross-Functional Leadership: Managed a team of 10 personnel to hit concurrent operational
targets across multiple active commercial accounts.

Company industry:
Facilities & Property Management
Job role:
Management

Cluster Key Account Executive

December 2024 - October 2025

MILLENNIUM HOTELS AND RESORTS

Abu Dhabi, United Arab Emirates

December 2024 - October 2025

• Portfolio Expansion: Managed retention and commercial growth initiatives across a multi-site
corporate account portfolio.
• Target Achievement: Delivered a 15% increase against budgeted revenue by implementing
targeted business development campaigns.
• Account Penetration: Increased market share by 10% through proactive relationship management
and the successful acquisition and onboarding of 50+ new key corporate clients.
• Data Analysis: Conducted market trend analysis resulting in 3 successful campaigns that enhanced
brand acquisition and positioning.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Account Executive

January 2024 - December 2024

MILLENNIUM HOTELS AND RESORTS

Sharjah, United Arab Emirates

January 2024 - December 2024

• Revenue Impact: Negotiated and closed B2B deals worth AED 2M annually, contributing to 20% of
total yearly revenue.
• Sales Productivity: Developed a CRM-aligned sales tracking system that improved overall team
productivity and performance monitoring.
• Client Satisfaction: Resolved complex client issues with a 95% satisfaction rate, securing long-term
loyalty and repeat business.

Company industry:
Hospitality & Accomodation

Financial Officer

January 2022 - December 2023

MILLENNIUM HOTELS AND RESORTS

Sharjah, United Arab Emirates

January 2022 - December 2023

• Process Automation: Reduced reporting errors by 25% and saved 15 hours per week through
automated financial scripts.
• Cost Optimization: Identified AED 300, 000 in annual savings through rigorous variance analysis and
efficiency audits.
• Compliance: Supervised financial operations including Accounts Receivable, Accounts Payable, and
auditing to ensure strict compliance.

Company industry:
Hospitality & Accomodation

Education

Helwan University

July 2018

July 2018

Bachelor's degree, Foreign Trade & Business Administration

Egypt

Skills

CERTIFIED IN HEALTHCARE PRIVACY AND SECURITY CHPS
Intermediate
CERTIFIED IN HEALTHCARE PRIVACY AND SECURITY CHPS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
INVESTMENT MANAGEMENT
Intermediate
INVESTMENT MANAGEMENT
Intermediate
PROFIT MARGINS
Intermediate
PROFIT MARGINS
Intermediate
PROFITABILITY ANALYSIS
Intermediate
PROFITABILITY ANALYSIS
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CONTRACT NEGOTIATION
Intermediate
CONTRACT NEGOTIATION
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
REVENUE ANALYSIS
Intermediate
REVENUE ANALYSIS
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SALES
Intermediate
SALES
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Hobbies and interests

Acting

Participated in the college theater team as actor, writer and director. Participated free theater teams across Cairo, Egypt Appling to participate to YAS Theater team in Abu Dhabi