mina wasssef, teller officer

mina wasssef

teller officer

Arab African international bank

Location
Egypt - Alexandria
Education
Bachelor's degree, finance
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

teller officer at Arab African international bank
  • Egypt - Alexandria
  • My current job since August 2014

1. handling customer transactions at bank, including taking deposits, and making withdrawals
2. Help customers fill out deposit and withdrawal slips.
3. Validate the deposit slip and stamp it by machine.
4. Check for photo identification.
5. Handle loan payments and cash checks.
6. Promote bank products
7. Exchange foreign currency.
8. Count cash at beginning and end of shift
9. Transfer and pay out money through western union

store manager at jewellery co
  • Egypt - Alexandria
  • August 2011 to August 2013

•Attract customers by displaying the jewelries
•explain the wide variety of products and services
•advises a customer on what jewelry will look best on her within her budget.
•Do my paperwork as journal entry and other accounting report.

customer service Representative at sutherland global services
  • Egypt - Alexandria
  • December 2010 to July 2011

• Receiving calls and building rapport with all customers.
• Resolving customer’s request into completion.
• Transitioning into sales, avoid their objections and address their concerns.
• Offering new products and closing the sales.

Education

Bachelor's degree, finance
  • at arab academy for science and technology
  • July 2010
High school or equivalent, math science
  • at alexandria language school
  • July 2004

Specialties & Skills

Sales Targets
Financial Accounting
Observation
Customer Service
communication skills
typing skills
internet research

Languages

Arabic
Expert
English
Expert

Memberships

GWEN
  • scout movement
  • February 1995

Training and Certifications

retail department (Training)
Training Institute:
barclays bank
Date Attended:
August 2008
letter of guarantee (Training)
Training Institute:
suez canal bank
Date Attended:
June 2008

Hobbies

  • traveling
    went camping alll over egypt , went abroad to lebenon , spian and netherland.