IT Technical Support Engineer
Probitas ITC SRL
مجموع سنوات الخبرة :13 years, 7 أشهر
➢ Implement, Configure & Mange MS Azure AD
➢ Implement, Configure & Mange MS Office 365 Tenants
➢ Configure & Mange MS Office 365 Exchange
➢ Configure & Mange MS Office 365 Security
➢ Create, Configure & Mange MVs by VCenter & ESXI
➢ Implement, Configure & Mange on-premises Servers (AD, DNS, Fileservers)
➢ Implement, Configure & Mange Synology NAS Storage
➢ Backup, Restore & Replication VMs by Veeam
➢ Implement, Configure & Mange Cisco IronPort Firewall
➢ Monthly maintenance for all Data Center equipment (Servers, Switches, Firewalls,
Storage)
➢ Implement, Configure & Manage Sales Force Ticketing System
➢ Solve level two client issues
➢ Implement, Configure & Mange MS Azure AD
➢ Implement, Configure & Mange MS Office 365 Tenants
➢ Implement, Configure & Mange Google Workspace
➢ Analysis, Design, Plan, Configure, Mange & Trapshooting Network equipment
(Switches, Access Points)
➢ Design, Configure & Mange VMs by ESXI
➢ Implement, Configure & Mange Servers (AD, DNS, Fileservers, ERP Servers)
➢ Implement, Configure & Mange QNAP, Free NAS Storage
➢ Backup, Restore & Replication VMs by Veeam
➢ Implement, Configure & Mange Firewalls (FortiGate - Sophos - WatchGuard -
PfSense)
➢ Implement, Configure & Mange Team Foundation Server 2018
➢ Implement, Configure & Mange Odoo ERP
➢ Implement, Configure & Mange PRTG Network Monitor
➢ Implement, Configure & Mange IT Ticketing System
➢ Design, Configure & Mange CAMs like Dahua, Hikvision
➢ Implement, Configure & Manage ManageEngine Ticketing System
➢ Solve client issues
➢ Plan, Deploy, Configure & Develop SharePoint Platform 2010-2016
➢ Implement, Configure & Mange Team Foundation Server 2018
➢ Implement, Configure & Mange PRTG Network Monitor
➢ Implement, Configure & Mange IT Ticketing System
➢ Plan the IT strategy & required software & hardware component of all new projects
➢ Mange & lead all technical teams of the company around Egypt
➢ Technical / Management support of the company around Egypt
➢ Deal & Contract negotiator
➢ Plan, Deploy, Configure & Mange Microsoft Exchange Servers 2013-2016
➢ Implement, Configure & Mange IT Ticketing System
➢ Configure & Mange ZK Attendance Devices fingerprint & face deduction
➢ Design, Configure & Mange CAMs like Dahua, Hikvision
➢ Implement, Configure & Manage ServiceDesk Plus Ticketing System
➢ Mange & Trapshooting Network equipment (Switches, Access Points)
➢ Design, Configure & Mange Virtual Machines by ESXI
➢ Mange Servers (AD, DNS, Fileservers, ERP Servers)
➢ Mange Microsoft Exchange Servers 2013
➢ Mange IT Ticketing System
➢ Mange ZK Attendance Devices fingerprint & face deduction
➢ Mange CAMs like Dahua - Hikvision
➢ Solve client issues (Hardware - Software)
IBM Tivoli Products System Engineer
Department: Electronic, Communication, Control & Computer Engineering