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Minaz Khan, Office Manager

Minaz Khan

Office Manager·Consec Training Institute

United Arab Emirates

Bachelor's degree, Microbiology

Work experience

Total years of experience: 15 years, 1 months

Office Manager

February 2021 - Present

Consec Training Institute

Abu Dhabi, United Arab Emirates

February 2021 - Present

Responsibilities:
⦁ Administrative assistance to Managing Directors, Senior Management, and other staff
⦁ Organizing and storing information and confidential documents on paper and digitally ⦁ Managing calendars, scheduling meetings, interviews, and onboarding trainers.
⦁ Taking Minutes at Meetings
⦁ Possibly maintaining the company's social media accounts
Achievements: Achieved Excel and First Aid and certification through CONSEC.
Company industry:
Training & Education Center
Job role:
Training and Development

Credit Officer

September 2019 - September 2020

Finance House pjsc

Abu Dhabi, United Arab Emirates

September 2019 - September 2020

1) Contacting existing customers to inform them about Credit Shield Insurance,
2) Handling Retention for CSI using scripts & Maintaining Quality.
3) Answering queries related to their Credit card, Loan, Account & other services.
4) Closing sales.
5) Sending Daily sales report.
Company industry:
Financial Services
Job role:
Finance and Investment

Credit Officer

September 2019 - September 2020

Finance House pjsc

Abu Dhabi, United Arab Emirates

September 2019 - September 2020

1) Contacting existing customers to inform them about Credit Shield Insurance,
2) Handling Retention for CSI using scripts & Maintaining Quality.
3) Answering queries related to their Credit card, Loan, Account & other services.
4) Closing sales.
5) Sending Daily sales report.
Company industry:
Financial Services
Job role:
Finance and Investment

Sale manager

November 2016 - February 2019

MKS Jewellery

Dubai, United Arab Emirates

November 2016 - February 2019

1) Ensure high levels of customer satisfaction through excellent sales service.
2) Sending all reports & handling social websites.
3) Maintain Stocks, Daily stock count.
4) Merchandizing & Displays.
5) Handling events.
Company industry:
Retail & Wholesale
Job role:
Management

Sales Executive

September 2014 - November 2016

Rivoli Group

Abu Dhabi, United Arab Emirates

September 2014 - November 2016

1) Ensure high levels of customer satisfaction through excellent sales service.
2) Provide assistance and information on products based on customer needs.
3) Maintain Stocks, Daily stock count.
4) Build a trust relationship with the customers.
Company industry:
Retail & Wholesale
Job role:
Sales

Incharge

July 2010 - September 2014

Stream Global Services

India

July 2010 - September 2014

Training, Supervising and appraising staff.
2)Maintaining records.
3)Dealing with customer queries and complaints.
4)Pricing and stock control.
5)End to end sales service
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Engineering

Education

Maharashtra State Board

June 2008

June 2008

Bachelor's degree, Microbiology

India

Maharashtra State Board

June 2004

June 2004

High school or equivalent, Science

India

GPA (percentage): 73%

GPA (percentage): 73%

: HSC passed from

Skills

SALES
Expert
SALES
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
Communication Skills
Expert
Communication Skills
Expert
Administrative Skills
Expert
Administrative Skills
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate

Languages

Arabic

Beginner

English

Expert

Hindi

Expert

Urdu

Expert

Training and Certifications

Certifications
Exceptional Customer Experience
Aug 2014
Show credentials
First Aid Certification
Oct 2021 - Oct 2024
Show credentials
Training
Advanced Microsoft Excel
Consec Training Institute LLC
Apr 2021
Show credentials

Hobbies and interests

Interacting with people, Badminton, Travelling, Music, Dancing, Cooking & Socializing.