Minhaj Ahmed

SQL DBA at Mobicom

• Saudi Arabia - Jeddah
• My current job since January 2018

Installation and configuration of SQL Server 2019, 2017, 2016, 2014 & 2012 in all development and production environments.
Managing and checking Disk Space, Primary Files and Log Files of SQL server.
Managed SQL user logins, database user accounts, server roles, database roles and its permissions.
Taking Database Backups and Restoration.
Experience in Always-on Availability Groups (AAG) and HA/DR Troubleshooting.
Performing DB Refresh from Production to Test / Development as per business request.
Monitoring SQL Server Error Logs and checking email alert.
Respond to requests received by help desk in timely manner.
Managing and checking Disk Space, Primary Files and Log Files of SQL server.

IT Support Engineer at Mobicom

• Saudi Arabia - Jeddah
• February 2013 to December 2017

Monitoring system performance and troubleshooting issues.
Deploy new networking equipment and plan hardware upgrades.
Installation of TEMS software and other related software
Addressed concerns, and coordinated with internal departments for seamless execution of assigned tasks.
Ensured compliance with policies and regulations.
Delivered technical support and assistance to users, resolving hardware, Windows OS, MS Office, antivirus, and internet connectivity issues.
Technical support to users, resolving hardware, software, and connectivity issues.

System Admin at LCC

• Saudi Arabia - Riyadh
• July 2011 to January 2013

Installation of TEMS software and other related software
Technical support to users, resolving hardware, software, and connectivity issues.
Checking phones functionality with laptop
Troubleshooting issues of multiple teams
Provide technical support to end-users and resolve escalated support issues.
Install, configure, and maintain computer systems
Conducting basic IT training for IT new joining employees and coordinate trainings.

System Admin at GTL Limited

• Saudi Arabia - Yanbu
• January 2010 to June 2011