Engineer (O&M)
Mango Teleservices Ltd.
Total des années d'expérience :11 years, 6 Mois
i) Monitoring network and maintaining network alarms to resolve fault quickly.
• ii) Manage Fiber Optic connectivity through monitoring performance, troubleshooting network problems, securing network system.
• iii) Technical support for customers.
• iv) Install and support active devices including installing, configuring and troubleshooting Switch, Router, Firewall, etc
v) Implement new features for subscribers according to the directions.
vi) Install and maintain network hardware and OS software through Installing, configuring, managing, performance monitoring and troubleshooting.
vii) Configuring and maintaining Core & Aggregation Networking Devices
viii) Maintain & Manage Core Network and Intelligent systems.
ix) Maintain & Manage IP Planning & Performing R&D for Network Optimization.
x) Maintain Transmission Network.
xi) Maintain & Manage IIG Customer Relation from Technical Department.
xii) Work on Technical issues for Maintenance, Up gradation and new key Installations.
xiii) Planning & Configuring for successful and timely Integration of New Nodes.
i) Configure and Maintain any brand of Wireless Router, Switch(Cisco, 3com, H3C), Mikrotik Router, Cyberoam Firewall, Radio link device, Access point and network troubleshooting.
ii) Configure on Linux and CentOS Server (DHCP, FTP, DNS, Mail, Hosting Server, Asterisk server, SIP Server, FAN, Nagios Server ).
iii) Different Server configure on VMware Server.
iv) Any troubleshooting of Mikrotik Router and manageable Switch like CISCO, Linksys, 3COM and H3C switch.
iv) Mikrotik Router configuration, and CISCO, Linksys, 3COM, H3C switch configuration, network troubleshooting.
v) Implementation of support tools and resources to enhance the local and remote support to clients.
vi) Having professional knowledge how can a new link have to up from ISP to client end by Mikrotik Router and manageable switch.
vii) Network security management.
viii) Support to client’s over phone.
ix) Work on SMTP, PopMail, SSH, HTTP as well as open source monitoring and reporting tools Cacti.
x) Commissioning Radio connectivity, Google earth, GPS, IP Phone and IP camera configuration .
xi) Enough professional knowledge in how to configure Youtube bandwidth, BDIX bandwidth FTP with different local server bandwidth separately by Mikrotik Router.
xii) Mikrotik router connection set-up, configure and maintenance of reseller clients .
xiii) Coordinate Customer Support (Lavel-1) and Physical Support (Fiber Team) department and ensure quick service for any trouble.
i) 1st level customer communication & support through e-mail, phone.
ii) Configure and Maintain any brand of Wireless Router, Switch, Mikrotik Router, Radio link device, Access point and network troubleshooting.
iii) Mikrotik router connection set-up, configure and maintenance of reseller clients .
iv) Provide technical support to the various users of the office.
v) Any troubleshooting of Mikrotik Router and manageable Switch like CISCO, Linksys, 3COM and H3C switch.
vi) Work on SMTP, PopMail, SSH, HTTP as well as open source monitoring and reporting tools Cacti.
vii) Implementation of support tools and resources to enhance the local and remote support to clients.
IT System Management, Directory Submission, Social Networking, Social Bookmarking, Article Submission.
