Medical manager
Unilever - Egypt
Total years of experience :18 years, 1 Months
Lead all procurement efforts for new service providers. Facilitate change management process for Egypt and Sudan offices. Outsource new calibres with on job training for needed services. Manage key financial functions including expert budget control. Coordinate communication amongst external parties, social institutions, staff members, and internal representatives including labs and hospitals. Supply teams with direction, support, information, and orientation. Conduct essential training and periodic awareness sessions. Inform management of employees’ health-related requirements and concerns. Arrange routine inspections for individual sectors based on job descriptions. Establish patients’ fitness levels and perform preventative evaluation of potential illnesses. Guide employees and serve as liaison between internal and external contacts. Screen new hires to determine readiness for employment. Function as Unilever Middle East North Africa committee member.
•Ensured alignment with governmental bodies for Covid19 Vaccination campaign for four factories in Cairo and Alex.
•Applied for first time safe travels policies successfully in Egypt and with additional global Unilever units.
•Streamlined processes by developing and launching new digitalized service comprised of accurate financial and legal controls.
•Played key role in market outreach and expansion for global health initiatives including implementation in Egypt.
•Prevented workstation and environment hazards by conducting detailed risk assessments and determining possible safety improvements.
•Optimized regulatory compliance with applicable legal and corporate provisions including health and hygiene standards to ensure delivery of high-quality occupational healthcare services.
Managed impact of covid on operations while controlling daily schedule fluctuations. Provided post-covid physical and physiological rehabilitation support. Revised and validated safety of new materials needed for holistic business approach. Maintained alignment with legal, corporate, health, and hygiene guidelines while directing department operations. Delivered support on risk analysis of workstations and surroundings to formulate possible improvements. Established patients’ fitness levels and identify potential illnesses. Supplied employees with guidance, support, information, and orientation. Facilitated essential training and regular awareness sessions with staff. Notified management of staff health requirements related to working conditions. Arranged routine follow-ups for respective sectors based on individual job descriptions.
•Introduced light duty as part of rehabilitation program and extended medical service offerings for families.
•Enhanced standard operating procedures by digitizing and deploying innovative medical systems.
•Devised and introduced occupational health methodologies as part of comprehensive wellbeing initiative.
•Minimized risk of illness and disease for patients by performing thorough assessments to determine health status.
•Drove key communications between external parties, social institutions, staff members, and internal representatives including labs and hospitals.
Negotiated and upgraded network provider agreements, implemented appropriate changes, and collaborated with claims department manager to ensure compliance. Executed technical assessments, and drafted proposals, cost-estimates, and budget projections. Managed unplanned hospital visits to examine performance criterion, volume rebates, and discuss tariff schedules. Analysed processes and provider relations of competitors. Composed recruitment plans, annual budgets, and department procedure manual. Studied vendor products and provided purchasing recommendations. Negotiated discounts fraud management cases and jumbo case payments. Reviewed particulars of fraudulent cases. Investigated fraudulent parties and corresponded with complainants to gather further evidence. Assessed available data and advised on effective solutions.
•Cultivated strong, professional, and strategic connections with existing provider networks and developed techniques to improve provider relationships.
•Maximized network profits by organising additional discounts with providers as well as empanelment fees.
•Hosted regular meetings with healthcare providers to determine requirements and boost satisfaction from NEXtCARE services.
•Championed team of network officers, aided daily operations, delivered direct management, leadership, proactive assistance, as well as coaching and training.
Administrated insurance claims; negotiating contracts and rates with travel service vendors. Investigated claims in alignment with policy terms and conditions. Monitored and oversaw adherence with audit control system procedures and all safety standards. Implemented, maintained, and improved current reporting within claims.
•Linked world travel insurance service to local market by developing and executing effective business development strategies.
•Ensured contracted services for medical schemed and health insurance clients efficiently processed within required service.
Led insurance claims department including examiners and auditors. Operated processing unit to assure timely disposition of claims. Drafted yearly budget for claims department and appraisal schemes. Managed, motivated and up-skilled claims team, driving professional development through formal training, mentoring, and coaching.
•Digitized medical systems and enabled DRS to process claims, resulting in 80% decrease in error rates.
•Spearheaded projects to ensure system, process and people enhancements implemented to improve operational and financial efficiency and member experience.
Arab Academy for Science, Technology, and Maritime Transport, Cairo
international business and foreign trade strategic management
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