Mireille Chbeyaa

-Oversee, manage and report underwriting metrics and define escalation process on credit policy.
-Offer routine instructions to team members on job responsibilities.
-Ensure performance of team members as per program standards.
-Review and approve time sheets and escalate outliers.
-Offer input of individual and group training needs.
-Train team members on programs and address their program questions.
-Lead and support staff and coordinate team product trial.
-Ensure goal directed orientation plan for new team members.
-Administer performance appraisals for employees and recommend changes.
-Collaborate with entire management team to reach organizational and departmental goals.
-Compile and offer routine reports on program operations to program management and clients.
-Handle routine operations of office and resolve issues.
-Determine opportunities to streamline current processes.
-Support development of processes and procedures.
-Adhere to project plans and standard operating procedures.
-Assess, review and resolve problems arising in execution of projects.
-Running training sessions for the clients and the internships
-Application Manager of:
o ABL Learning Management System.
o ABL HR Portal.
o LGB & BOB AML Project.
o Valoores Business Academy.
o Fransabank Regulatory Reporting Project.
o CDR 5.00 Application.
o Caritas Communication Channel.
o Lebanese NGOs projects
o BDL Lebanon Communications Application.
o SGBL Lebanon CDR Application.
o SGBL Lebanon OGERO Application.
oSGBL Lebanon Insurance Premium Calculator Application.
o SGBL Lebanon Bulk Payment Application.