Customer Service Executive
Fakhoury Motors
Total years of experience :0 years, 5 Months
Answer calls and e-mails for queries on the cars and services
• Direct calls to the desired personnel
• Update data base of new clients
• Update and organize filing system
• Create invoices of new purchases and file them
• Greet customers and answer their inquiries
• Keep track of possible clients
• Create and modifies various documents using Microsoft Office
• Disseminating forms and correspondence
• Assist in resolving client complaints
• Ensure stock availability of office supplies
Involvement in admin tasks and other day-to-day tasks May 2018 - November 2018
• Responsible for recruitment, time keeping, employee relations
and orientation
• Screening of job seekers and place them in the appropriate job
according to requirements of skills and experience
• Handle employee related issues such as tardiness and
insubordination
• Provide assistance in preparation on the Annual Performance
Appraisal
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