Corporate Relations Executive
Careem
مجموع سنوات الخبرة :3 years, 0 أشهر
• Served as the lead point of contact for Fortune 500 key accounts
• Ensured timely and successful delivery of our solutions according to the client’s needs and objectives
• Clearly communicated the progress of monthly/quarterly initiatives to internal and external stakeholders
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitored and analyzed customer’s usage of our service • Liaised between the client’s and internal teams
• Enhanced department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Prepared course methods, organized seminars and promoted presentations for the trainees.
• Strategized new methods to help the trainees comprehend the subject matter in a much easier way.
• Made changes in the methods to make learning an enjoyable experience, and implemented methodologies, which would improve the capability of the trainees.
• Stimulated the performance of the employees through positive reinforcements, support marketing of the training provided by the organization.
• Recording of videos of live manufacturing beneficial for training the newest recruits of machine operators.
• Collected data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
• Designed surveys to discover prospective customers’ preferences
• Compiled and analyzed statistical data using modern and traditional methods to collect it
• Interpreted data, formulated reports and made recommendations
• Used online market research to catalogue findings
• Provided competitive analysis on various company’s market offerings, identified market trends, pricing/business models, sales and methods of operation
schooling – (Class of 2012 - 2015)
schooling – (Class of 2011 - 2012)
