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Mishani  Shanmugam , Data Entry Operator

Mishani Shanmugam

Data Entry Operator·GSS

Qatar

Bachelor's degree, International Business Managment

Work experience

Total years of experience: 3 years, 3 months

Data Entry Operator

January 2024 - May 2025

GSS

Colombo 10, Sri Lanka

January 2024 - May 2025

Entered, updated and verified data in company databases with a focus on
accuracy and timeliness.
Collaborated remotely with team members to ensure data integrity and
completeness, participating in virtual meetings and discussions.
Compiled, sorted, and verified accuracy of data before inputting into designated
systems.
Assisted in organizing and maintaining electronic filing systems for records and
document, optimizing retrieval processes.

Company industry:
Administration Support Services

Receptionist

September 2023 - December 2023

Silky Touches

Doha, Qatar

September 2023 - December 2023

Provided excellent customer service in person, over the phone, and via email.
Scheduled and coordinated appointments, meetings and maintaining calendars.
Ordering and restocking salon supplies.
Maintaining salon, salon records, databases, and filing systems.
Monitored visitor access and maintained security protocols.

Company industry:
Fashion Design

Admin Assistant

March 2022 - August 2023

Al Mada

Colombo 15, Sri Lanka

March 2022 - August 2023

Responsibilities:
•Managed day-to-day office operations, ensuring smooth administrative support for the team.

•Scanned, printed, and filed documents accurately and promptly.

•Entered customer and account data into internal systems with high attention to detail.

•Maintained digital and physical filing systems for easy access and organization.

•Handled emails, phone calls, and internal communications professionally.

•Supported team coordination through documentation and record keeping.

•Ensured confidentiality of sensitive customer and company data at all times.


Achievements:
•Maintained data accuracy in document processing and entry tasks.

•Recognized by management for punctuality, reliability, and task ownership.

•Played a key support role during busy periods, helping the team meet deadlines smoothly.

•Handled responsibilities independently with minimal supervision, showing strong initiative.

Company industry:
Retail & Wholesale
Job role:
Administration

Education

AIC

January 2027

January 2027

Bachelor's degree, International Business Managment

Sri Lanka

Esoft

September 2022

September 2022

Diploma, Diploma in Business Management

Sri Lanka

Esoft

August 2022

August 2022

Diploma, Foundation in IT

Sri Lanka

Skills

Problem Solving
Expert
Problem Solving
Expert
self motivation
Expert
self motivation
Expert
Leadership
Expert
Leadership
Expert
Service Organizations
Expert
Service Organizations
Expert
Event Management
Expert
Event Management
Expert
MICROSOFT PROJECT
Expert
MICROSOFT PROJECT
Expert
DOCUMENT PROCESSING
Expert
DOCUMENT PROCESSING
Expert
ADAPTABILITY
Expert
ADAPTABILITY
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
SELF DISCIPLINE
Expert
SELF DISCIPLINE
Expert
SELF MOTIVATION
Expert
SELF MOTIVATION
Expert
Probelm solving
Expert
Probelm solving
Expert
EMPLOYEE ENGAGEMENT
Expert
EMPLOYEE ENGAGEMENT
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
EDITING
Expert
EDITING
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert

Languages

English
Expert
Tamil
Intermediate

Hobbies

  • Event
  • doing Handiworks
  • Basketball for Victors academy
  • Played