Ramesh Thapa

Exceptional Interpersonal Communication. Customer-focused Skilled Trainer, Effective
Workflow Management, Time Management. Adherence to High Customer Service
Standards. Effective Problem solver, Inventory Control. Check outlets before during and
after shift proper setup and cleanliness. Ensuring guest are satisfied by assisting with
serving seating and communicating with the kitchen and striving to speak to all guest.
Resolved guest complaints according to hotel policy in a professional manner and
explained any special or promotion.

• Working in busy and popular restaurant and routinely having t cook for 200
customers every day.
• Responsible as part of a team for cooking tasty. Delicious and healthy meals all the
guest.
• Cooking and preparing a daily variety of fresh meals.
• Making sure that all food is of the highest quality.
• Enquiring if any customers have food allergies etc. Responsible for high standards
of health and safety.

• Greeting customers: Welcoming customers and offering assistance.
• Assisting customers: Helping customers find items, answer questions, and
provide product information.
• Providing personalized recommendations: Understanding customer needs
and offering suggestions based on their style and preferences.
• Closing sales: Effectively communicating product features and benefits to
drive sales and complete transactions.
• Handling returns and exchanges: Processing returns and exchanges
according to store policy.
• Maintaining a positive and helpful attitude: Providing excellent customer
service and building rapport with customers.