Mishari AlSultan

• Led delivery of telecom and service enablement projects, including fiber connectivity and
enterprise data services, ensuring alignment with business and operational objectives.
• Managed full project lifecycle from initiation to closure, including planning, scheduling,
execution, and monitoring across cross-functional teams.
• Coordinated between operations, technical teams, and stakeholders to ensure timely delivery of
project milestones and service requests.
• Monitored project performance using KPIs and SLAs while managing risks, issues, and change
requests to ensure smooth delivery and continuous service improvement.
• Utilized Jira to manage workflows, track tasks, and provide status reporting, while coordinating
delivery across telecom service platforms (e.g., Granite).

• Assisted in managing IT infrastructure and cloud migration projects, ensuring deliverables met
scope, time, and quality standards.
• Prepared project charters, schedules, and tracked milestones to monitor progress.
• Coordinated with vendors and internal technical teams on system upgrades, testing, and
deployment activities.