Mishelle Morga, Sales & Marketing Executive Trainee

Mishelle Morga

Sales & Marketing Executive Trainee

Smart

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, BUSINESS EXECUTIVE SECRETARY COURSE
Expérience
8 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 10 Mois

Sales & Marketing Executive Trainee à Smart
  • Egypte
  • décembre 2012 à janvier 2013

December 2012 - January 2013 Smart-Ideas Consultant
Sharjah United Arab Emirates
Sales & Marketing Executive Trainee
• Receive calls and answer service inquiries
• Making outgoing calls to prospect clients for the conference
• Organize internal and external events
• Handle incoming mail and other material
• Making a report
• Assisting all the sponsor and guest in the conference

Promoter à DERMIC SKINCARE
  • Émirats Arabes Unis
  • avril 2012 à juillet 2012

APRIL 2012 -JULY 2012 DERMIC SKINCARE PRODUCT
DUBAI, United Arab Emirates
Promoter
• Promote sales and service to the customer
• Communicate customer orders and requirements to customer service and care department.
• Promote and explain the product to the customer with understanding
• Assist the customer needs and answer queries.

Store in Charge cum cashier à FIRST AVENUE CAFE
  • Émirats Arabes Unis - Sharjah
  • juillet 2005 à mars 2012

July 2005- March 2012 FIRST AVENUE CAFE
At Sharjah University, Sharjah UAE
Barista cum cashier
• Welcome and greet the customer in a warm and friendly manner and demonstrate excellent customer service at all times.
• Identify customer needs through asking question, confidently recommend and demonstrate appropriate products.
• Answer customer queries professionally, either in person or over the phone.
• Provide professional fill point service, maintain personal grooming standards and deal efficiently with the customer complaints.
• Responsible the safe custody of the cash received or the relevant document and safe transfer to the bank.
• Monitor the use of petty cash and submit accounts periodically to the manager.
• Receive cash or payment in any authorized modes from the customer, issue receipts/bills against their purchase.
• Check and receive incoming and outgoing stocks
• Handling advertising and promotional displays
• Preparing Monthly Sales Report and daily consumption report

Sales Associate/ cashier à KIDS ON US TOY SHOP
  • Émirats Arabes Unis - Sharjah
  • janvier 2005 à juin 2005

January 2005 - June 2005 KIDS ON US TOY SHOP
King Faisal Street, Sharjah U.A.E.
Sales Associate/ cashier
• Provide and maintain customer service
• Handle all sales transaction make change, cash, check and issue receipts to the customer.
• Record amount received, and prepare report of transaction.
• Visual merchandising and displaying stocks
• Quotes price and describe features of the items.
• Gives cash refunds or issue credit memorandum to the customer for the returned merchandize.
• Maintain all the files incoming / outgoing memos / deliveries stocks receipt.

Receptionist à RD Group of Companies
  • Philippines
  • octobre 2003 à octobre 2004

October 2003 - October 2004 RD Group of Companies
Pioneer Ave. Gen. Santos City Philippines
Receptionist / working student
• Receive call and answer services inquiries
• Data encoding, input, scanning and transcribing of all computer related information of the company
• Prepare job orders for walk in clients
• Arrange and confirm appointments of General Manager
• Organize internal and external events
• Handle incoming mail and other material

Éducation

Diplôme, BUSINESS EXECUTIVE SECRETARY COURSE
  • à IMFORMATICS INSTITUTE
  • août 2011

Have attended BUSINESS EXECUTIVE SECRETARY COURSE in IMFORMATICS INSTITUTE, SHARJAH United Arab Emirates ATTENDED last August 2011 F&B training and Coffee Barista at Sharjah U.A.E

Baccalauréat, MANAGEMENT ACCOUNTING
  • à Notre Dame University
  • octobre 2004

Post Graduate of BACHELOR OF SCIENCE IN COMMERCE major in MANAGEMENT ACCOUNTING at Notre Dame University.

Specialties & Skills

Customer Experience Improvement
General Sales
Customer Facing
CASHIER
CLIENTS
CUSTOMER SERVICE
INCOMING MAIL
MONTHLY SALES
PROMOTIONAL
SALES REPORT

Langues

Arabe
Débutant
Anglais
Expert
Tagalog
Débutant

Formation et Diplômes

Computer and Secretarial (Formation)
Institut de formation:
Imformatic Institute
Date de la formation:
June 2010