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Mishkat Naqvi, MarketingandOperationsintern,MSHajjAndUmrah

Mishkat Naqvi

MarketingandOperationsintern,MSHajjAndUmrah·M S Cargo Hajj & Umrah

India

Master's degree, MBA

Work experience

Total years of experience: 2 years, 10 months

MarketingandOperationsintern,MSHajjAndUmrah

July 2024 - April 2026

M S Cargo Hajj & Umrah

New Delhi, India

July 2024 - April 2026

• Converted customer inquiries into bookings, helping fill 50 annual Hajj seats.
• Collaborated on digital marketing initiatives that generated thousands of organic
views and increased brand visibility.
• Built and managed 5-10 influencer partnerships, increasing customer trust and
inquiry volume.
• Supported international operations by tailoring services to customer needs.

Company industry:
Travel Agency

MBA Ambassador

November 2025 - February 2026

Middlesex University Dubai

Dubai, United Arab Emirates

November 2025 - February 2026

• Managed 250-300 applicant leads per week across cold, warm, and hot prospects,
prioritizing follow-ups to maintain response times within 24 hours.
• Facilitated consultative discussions with international MBA applicants, helping both early
career and senior professionals make informed enrollment decisions.
• Researched applicant backgrounds and career goals to recommend suitable MBA
specializations, increasing conversion potential across diverse candidate profiles.
• Tailored guidance for applicants with different levels of experience, improving trust and
supporting stronger candidate engagement.
• Collaborated with admissions teams to improve candidate experience and presented ideas to
increase awareness of the MBA global immersion trip.

Company industry:
Primary, Prep, & Secondary School

MarketingandOperationsintern,MSHajjAndUmrah

January 2024 - January 2025

MS HAJJ UMRAH

Delhi, India Hybrid

January 2024 - January 2025

• Converted customer inquiries into bookings, helping fill 50 annual Hajj seats.
• Collaborated on digital marketing initiatives that generated thousands of organic
views and increased brand visibility.
• Built and managed 5-10 influencer partnerships, increasing customer trust and
inquiry volume.
• Supported international operations by tailoring services to customer needs.

Company industry:
Travel Agency

Business Development Intern

August 2023 - November 2023

Enord Pvt Ltd

New Delhi, India Hybrid

August 2023 - November 2023

• Researched prospective clients, AI drone applications, and market trends to identify business
opportunities and improve client targeting for import/export initiatives.
• Collaborated on drone integration strategies for a clothing brand, supporting product
development, expansion, and market growth.

Company industry:
Aerospace

Sales Team Lead Intern

June 2023 - October 2023

Yours that Senior

New Delhi, India Hybrid

June 2023 - October 2023

• Earned promotion from Sales and Marketing Intern to Sales Team Lead within one month through strong
performance and leadership.
• Led sales strategies, monitored conversions, and motivated teams to drive business growth.

Company industry:
Construction & Building

Education

Middlesex University Dubai

September 2026

September 2026

Master's degree, MBA

United Arab Emirates

Skills

BRANDING
Intermediate
BRANDING
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER ADVOCACY
Intermediate
CUSTOMER ADVOCACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
INTERNATIONAL BUSINESS
Intermediate
INTERNATIONAL BUSINESS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
SALES
Intermediate
SALES
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
Marketing
Beginner
Marketing
Beginner
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
Administration
Expert
Administration
Expert
Management
Intermediate
Management
Intermediate
Business Development
Intermediate
Business Development
Intermediate
Leadership
Intermediate
Leadership
Intermediate
Team Management
Expert
Team Management
Expert

Languages

English

Expert