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Mistylou Estanislao, Retail Sales Associates

Mistylou Estanislao

Retail Sales Associates ·National Trading Development and Establishment

United Arab Emirates

Bachelor's degree, Bachelor of Secondary Education major inTechnology in Livelihood Education

Work experience

Total years of experience: 15 years, 9 months

Retail Sales Associates

March 2019 - Present

National Trading Development and Establishment

Dubai, United Arab Emirates

March 2019 - Present

• Proven ability to collaborate effectively within a team to achieve sales goals and enhance customer satisfaction.
• Strong understanding of quality measurement standards, ensuring high service delivery in retail environments.
• Possess an Associate’s degree in a relevant field, providing a solid foundation for administrative and sales roles.
• Exceptional attention to detail, ensuring accuracy in transactions and customer interactions.
• Demonstrated problem-solving skills, adept at addressing customer inquiries and resolving issues efficiently.
• Physically resilient, capable of maintaining performance during extended periods of standing and active engagement with customers.

Company industry:
FMCG
Job role:
Sales

Retail Sales Associate

June 2023 - December 2024

Kenkoh International LLC,

Dubai, United Arab Emirates

June 2023 - December 2024

• Proficient in operating the point-of-sale (POS) system to ensure accurate transactions and customer satisfaction.
• Demonstrated ability to handle cash and process payments efficiently, contributing to a streamlined checkout experience.
• Assisted customers with product inquiries and provided recommendations, enhancing sales opportunities.
• Maintained an organized and welcoming reception area, creating a positive first impression for clients.
• Collaborated with team members to achieve sales targets and improve overall store performance.
• Utilized strong communication skills to promote products and services effectively, driving customer engagement.
• Supported administrative tasks, ensuring smooth daily operations and efficient record-keeping.

Company industry:
Retail & Wholesale
Job role:
Sales

Retail Sales Associate

March 2019 - April 2023

National Trading and Developing Enterprises (NTDE)

Dubai, United Arab Emirates

March 2019 - April 2023

Company industry:
FMCG
Job role:
Sales

Office Receptionist / Admin Assistant

September 2013 - November 2018

MENEA General Trading LLC

Dubai, United Arab Emirates

September 2013 - November 2018

Company industry:
Retail & Wholesale
Job role:
Administration

Receptionist

September 2013 - August 2017

Menea General Trading LLc

Dubai, United Arab Emirates

September 2013 - August 2017

Company industry:
Virtual Assistant Services
Job role:
Secretarial

Receptionist / Data Encoder

January 2013 - March 2013

Advanced Aluminium Company

Abu Dhabi, United Arab Emirates

January 2013 - March 2013

Company industry:
Corporate Management Office
Job role:
Customer Service and Call Center

Sales Associate

January 2010 - January 2013

Mastache Gifts, MAFRAQ

Abu Dhabi, United Arab Emirates

January 2010 - January 2013

• Provide exceptional customer service to enhance client satisfaction and loyalty.
• Foster strong relationships with customers to effectively drive sales and repeat business.
• Implement innovative merchandising strategies to attract customers and boost product visibility.
• Oversee inventory management to ensure optimal stock levels and minimize shortages.
• Support overall store operations to enhance efficiency and create a welcoming shopping environment.
• Collaborate with team members to achieve sales targets and improve store performance.
• Assist in administrative tasks to streamline operations and enhance customer experience.

Company industry:
Corporate Management Office

Education

Mindanao University of Science and Technolofy

July 2009

July 2009

Bachelor's degree, Bachelor of Secondary Education major inTechnology in Livelihood Education

Philippines

Mindanao University of Science and Technology

April 2009

April 2009

Bachelor's degree, Bachelor of Education

Philippines

University of Science and Technology Philippines

April 2009

April 2009

Bachelor's degree, Technology

Philippines

Skills

Teamwork
Expert
Teamwork
Expert
Customer Service Oriented
Expert
Customer Service Oriented
Expert
Self management
Expert
Self management
Expert
Computer Skills
Expert
Computer Skills
Expert
Communications
Expert
Communications
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
POINT OF SALE
Intermediate
POINT OF SALE
Intermediate
CASH HANDLING
Intermediate
CASH HANDLING
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
FLEXIBLE TYPE
Intermediate
FLEXIBLE TYPE
Intermediate
SALES
Intermediate
SALES
Intermediate
PRODUCT DESIGN
Intermediate
PRODUCT DESIGN
Intermediate
computer leterate
Expert
computer leterate
Expert
Merchandising
Intermediate
Merchandising
Intermediate
Marketing
Beginner
Marketing
Beginner
Customer Care
Expert
Customer Care
Expert
Call Center
Intermediate
Call Center
Intermediate
Accounting
Beginner
Accounting
Beginner
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Administration
Intermediate
Administration
Intermediate
Management
Intermediate
Management
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Cashiering
Expert
Cashiering
Expert
Data Entry
Intermediate
Data Entry
Intermediate
Retail
Expert
Retail
Expert
Front Office
Expert
Front Office
Expert
Receptionist
Expert
Receptionist
Expert
Secretarial
Intermediate
Secretarial
Intermediate
Teamwork
Expert
Teamwork
Expert
Customer Service Oriented
Expert
Customer Service Oriented
Expert
Self management
Expert
Self management
Expert
Computer Skills
Expert
Computer Skills
Expert
Communications
Expert
Communications
Expert

Languages

English

Expert

Arabic

Intermediate

Filipino

Native Speaker

Training and Certifications

Certifications
TEACHING ASSISTANT
MINDANAO UNIVERSITY OF SCIENCE AND TECHNOLOGY PHILIPPINES
Jun 2009
Show credentials
College Degree Diploma
Apr 2009

Training
SALES AND MARKETING
TRILOGIX TRAINING INSTITUTE DUBAI UAE
Jan 2026
Show credentials