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Mistylou Estanislao, Retail Sales Associate

Mistylou Estanislao

Retail Sales Associate·Kenkoh International LLC,

United Arab Emirates

Diploma, Administrative and Office Management

Work experience

Total years of experience: 14 years, 3 months

Retail Sales Associate

June 2023 - December 2024

Kenkoh International LLC,

Dubai, United Arab Emirates

June 2023 - December 2024

• Proficient in operating the point-of-sale (POS) system to ensure accurate transactions and customer satisfaction.
• Demonstrated ability to handle cash and process payments efficiently, contributing to a streamlined checkout experience.
• Assisted customers with product inquiries and provided recommendations, enhancing sales opportunities.
• Maintained an organized and welcoming reception area, creating a positive first impression for clients.
• Collaborated with team members to achieve sales targets and improve overall store performance.
• Utilized strong communication skills to promote products and services effectively, driving customer engagement.
• Supported administrative tasks, ensuring smooth daily operations and efficient record-keeping.
Company industry:
Retail & Wholesale
Job role:
Sales

Retail Sales Associates

March 2019 - April 2023

National Trading Development and Establishment

Dubai, United Arab Emirates

March 2019 - April 2023

• Proven ability to collaborate effectively within a team to achieve sales goals and enhance customer satisfaction.
• Strong understanding of quality measurement standards, ensuring high service delivery in retail environments.
• Possess an Associate’s degree in a relevant field, providing a solid foundation for administrative and sales roles.
• Exceptional attention to detail, ensuring accuracy in transactions and customer interactions.
• Demonstrated problem-solving skills, adept at addressing customer inquiries and resolving issues efficiently.
• Physically resilient, capable of maintaining performance during extended periods of standing and active engagement with customers.
Company industry:
FMCG
Job role:
Sales

Retail Sales Associate

March 2019 - April 2023

National Trading and Developing Enterprises (NTDE)

Dubai, United Arab Emirates

March 2019 - April 2023

Company industry:
FMCG
Job role:
Sales

Office Receptionist / Admin Assistant

September 2013 - November 2018

MENEA General Trading LLC

Dubai, United Arab Emirates

September 2013 - November 2018

Company industry:
Retail & Wholesale
Job role:
Administration

Receptionist

September 2013 - August 2017

Menea General Trading LLc

Dubai, United Arab Emirates

September 2013 - August 2017

Company industry:
Virtual Assistant Services
Job role:
Secretarial

Receptionist / Data Encoder

January 2013 - March 2013

Advanced Aluminium Company

Abu Dhabi, United Arab Emirates

January 2013 - March 2013

Company industry:
Corporate Management Office
Job role:
Customer Service and Call Center

Sales Associate

January 2010 - January 2013

Mastache Gifts, MAFRAQ

Abu Dhabi, United Arab Emirates

January 2010 - January 2013

• Provide exceptional customer service to enhance client satisfaction and loyalty.
• Foster strong relationships with customers to effectively drive sales and repeat business.
• Implement innovative merchandising strategies to attract customers and boost product visibility.
• Oversee inventory management to ensure optimal stock levels and minimize shortages.
• Support overall store operations to enhance efficiency and create a welcoming shopping environment.
• Collaborate with team members to achieve sales targets and improve store performance.
• Assist in administrative tasks to streamline operations and enhance customer experience.
Company industry:
Corporate Management Office

Education

Trilogix Training Institute Dubai UAE

May 2026

May 2026

Diploma, Administrative and Office Management

United Arab Emirates

awarded bronze medal during my Graduation as Competent .

Mindanao University Of Science And Technology

April 2009

April 2009

Bachelor's degree, Education

Philippines

Skills

Teamwork

Expert

Customer Service Oriented

Expert

Self management

Expert

Computer Skills

Expert

Communications

Expert

computer leterate

Expert

Customer Care

Expert

Microsoft Office

Expert

Cashiering

Expert

Retail

Expert

Front Office

Expert

Receptionist

Expert

SALES

Expert

Accounting

Intermediate

DETAIL ORIENTED

Expert

Administration

Expert

Merchandising

Expert

ADAPTABILITY

Expert

POINT OF SALE

Expert

INTERPERSONAL COMMUNICATIONS

Expert

CUSTOMER SERVICE

Expert

ORGANIZATIONAL SKILLS

Expert

Call Center

Expert

CASH HANDLING

Expert

FLEXIBLE TYPE

Expert

Management

Expert

Data Entry

Expert

PRODUCT DESIGN

Expert

Microsoft Excel

Expert

Secretarial

Expert

Marketing

Expert

Teamwork

Expert

Customer Service Oriented

Expert

Self management

Expert

Computer Skills

Expert

Communications

Expert

Languages

English

Expert

Arabic

Intermediate

Filipino

Native Speaker

Training and Certifications

Certifications
TEACHING ASSISTANT
MINDANAO UNIVERSITY OF SCIENCE AND TECHNOLOGY PHILIPPINES
Jun 2009
College Degree Diploma
Apr 2009
Training
SALES AND MARKETING
TRILOGIX TRAINING INSTITUTE DUBAI UAE
Jan 2026

Hobbies and interests

travel / cooking / adventure