Mitali Thakkar

• Plan, direct and control logistics activities including order processing, invoicing and negotiation receiving material, inspection and inventory control, .
• Negotiating with shipping companies for rates based on INCOTERM
• Scrutinizing Letter of Credit from customers and doing follow ups before shipment
• Coordinate with customers for shipping instructions, freight and other required documents
• Prepare Indent/Purchase Orders, Proforma Invoice, Commercial Invoice, Packing List, Bank documents and Letter of Credit documents
• Monitor payments from customers/suppliers and do necessary payment follow-ups.
• Entertaining customers’ complaints and providing full support for smooth operation work.
• Coordinate and control order cycle and associate information systems; analyze data to monitor performance and propose ideas to control plans for improvement of the operation.

• Responsible for handling all Discharge list, Load List and cargo manifest submission
• Co-ordinating with POL and POD agent and customers for Through B/L file and other details
• Interacting with DP World for ITT, contr shifting, damage and leaking contrs, invoices etc.
• Plan, direct and coordinate organization’s operations including managing works of various departments.
• Well verse with SAP and Mirsal II
• Providing Monthly Total moves report, yard inventory and other data to management
• Handling Iran, Iraq, Far East, Indian subcontinent and Upper Gulf sector
• Attend all operation and t/s related customer queries independently and correspondence with local and overseas clients.

• Responsible for all Import shipments (sea/air/land) and clearance of the same by using Mirsal II
• Well verse with ERP, KPI reporting
• Managing materials planning for goods/ materials as requested or demanded
• Understand supply chain analysis, follow a demand planner, read supply chain forecast, deal with supply chain architecture, handle materials planner, follow distribution management, conduct business analysis supply chain, handle supply scheduler and strategic sourcing.
• Negotiating with shipping companies for rates and looking after regular shipments
• Coordinate with the issues, receiving and inventory department for smooth flow operation.
• Confer with suppliers and agents on import/export shipment related issues.
• Collaborate with other departments to integrate logistics with business systems and processes, such as customer sales, order management, accounting, and shipping.

Data Validator - Statistics Section Feb 2005 - Dec 2012
Dubai Trade (Dubai World), Dubai, UAE

• Responsible in executing import/export data analysis, rechecking and correcting manifest including restoration of various documents.
• Handling short collections, confirming commodity HS Code and providing drawbacks on Port system.

Operation Assistant Apr 2002 - Oct 2003

• Facilitated issuance of Bills of Lading, managed Switch B/L and maintained files including bill records.
• Conferred with Vessel Operators and Feeders; preparing reports associated with loading for the Operations Manager’s review.
• Supervised sending of load list, discharge list and cargo manifest at the Port as well as communicated with the concerned person for the same.
• Provided information to customers on vessel/container position, export documentation, surrender message and issue of Original Bills of Lading.