MITHUN MS

● Attending meetings with clients & Consultant,
site coordination and planning for project
execution and completion with technical team
● Reviewing technical specification and drawing
before execution, Conducting HSE trainings for
safety procedures, Assist PM
● Preparing the permit of workflow procedures
● Adhere to HSE policies, getting PTW approvals
● Installation & configuration of IP CCTV, Intrusion
Detection, Access Control, ANPR system, GATE
Barrier system under SIRA guidelines
● Liaise with Contractors on site, Liaise with
Vendors for purchase of materials
● Provide technical support to staff on site and
making sure Project gets completed within time.
Preparing Daily and weekly reports for
management
• Preparing Site incidents reports
• Provide Support and convey technical and non-
technical info to
Clients and customers, conducting site surveys
• Provide Training, support to Technicians on
Products, provide technical info

● Installation, configuration, commissioning of Analog and IP CCTV cameras, cabling, Network cable, (Project- Expo 2020) Huawei and Axis
● Installation of storage and switches and core switch in data center, Data center cabling, stacking
● Installation of Access Control, Biometric System, ANPR Camera installation and commissioning
● Optical Fiber Cabling, Splicing and OTDR test
● Gate Barrier installation
● Structured Cabling
● Switching and Routing, VLAN, Subnetting, NAT, Port Security, EIGRP, OSPF, DHCP, Access Control, IPV6, WLAN, Access point, VPN, (CCNA Certified)

● Installation of Analog and IP CCTV cameras using Media converter and Optical Fiber cable, LAN and WAN access
● Intrusion Alarm
● Installation of Access Control and Biometric System
● Video Door Phone
● Hardware and Networking ● Optical Fiber Cable, Splicing and OTDR test
● Fire Alarm system Installation
● EPABX and Intercom installation and programming
● Home Automation

● 5 year progressive experience in Sales and service of Electronics products
● Assisted customers to resolve product related problems by booking in system and closing the Service request after repair
● Service and Testing of Electronic device, Hardware maintenance, software installation well versed in Electronic Circuit Board repair
● Provide training to the dealers about the newly launched product in Market, Provide pre sales and after sales support to customer
● Carry out proper fault diagnosis to improve the quality of repairs
● Creating PO’s for parts to the vendor, Maintaining of Spare Parts, returning of unused parts and other Logistics Management
• Following up with vendor in the absence of parts and recreating PO for
missing part.
● Expertise in trouble-shooting, escalated customer Support issues and Coordinating with various service points
● Participate in service activities, attend meetings, training
Programs and prepare reports.
• Meet with customers and provide needs assessments and solutions For pain points
• Creating Invoices for customer after repair in system and storage of Invoices
● Adhere to the company SOP’s and achieve standard KPI’s by monitoring the KPI dashboard
● Co-ordinate the Service activities, updating the service report and
Submitting the report to the branch manager.

Architecture and Programming
• Operation Instructions
• Control Instructions
• Interfacing with SCADA
Supervisory Control and Data Acquisition
• Awareness of SCADA
• Dynamic Properties
• Trend and Alarm Configurations
• Interfacing with PLC


CUSTOMER SERVICE/ SALES ●Developed and maintained a customer database.
AXIOM TELECOM ●Built a loyal customer base by using consultative sales