Business Development Manager
Ocean Tech Solutions
Total years of experience :15 years, 0 Months
• Acted as the firms business architect, by locating, developing and defining new business opportunities for building niche market position.
• Developed plans and strategies for business and sales revenue growth by introducing a team of 5 member sales department, which contributed 40% of company revenue.
• Registered and listed the company with all major Ports and dry-docks across GCC.
• Expanded the company operations to new regions by opening branches in Fujairah and Dubai.
• Initiated groundbreaking joint ventures with various business partners and associates, which in turn increased the firm’s service portfolio and revenue generation.
• Researched and implemented new target market initiatives to add business verticals that increased revenue by 30%.
• Planned and executed all digital marketing, including SEO/SMM, marketing database, email and social media presence.
• Formulated plans and successfully achieved IACS class accreditation from Bureau Veritas Class, one of its kind certification to stand ahead among competitors.
• Managed and executed the participation in major industry events for improving the brand exposure and lead generation.
• Established the marketing, advertising and sales division of the firm with a streamlined set of services and grew with the organization.
• Built customer acquisition strategy that generated consistent yearly growth of at least 10%
• Generated 20% of company revenue for 2019 and 18% for 2018. Restructured the business positioning through SWOT Analysis.
• Developed and implemented eCommerce platform for overseas and domestic stock order with related services.
• Generated new business from developing effective marketing platforms including SEO website, profile presentations, catalogs, POS materials, referral contacts and social media networking.
• Accelerated success of the organization to win the ‘Best Exhibit Design award’ for the 2017 Middle East Corrosion Conference in Bahrain.
• Responsible for overseeing the relationship with customer database of the firm through business reviews.
• Lead contact for key account clients and suppliers
• Strengthened relationships with key account clients to enhance brand awareness.
• Managed website content updates and amendments.
• Responsible for account profitability, and ensuring contract deliverable were provided to clients' satisfaction.
• Provided continuous client support and handled client communications effectively.
• Assisting the store manager in smooth running of the store operations.
• Undertook retail and customer service activities within the store to optimize and exceed sales targets, profitability and customer satisfaction.
• Planned and implemented shop merchandising, layout and customer traffic flow for customer satisfaction.
• Managed cash and payment systems in accordance with company procedures and policies