Muhammad Hammad Ali, Admin Manager

Muhammad Hammad Ali

Admin Manager

Urban Developers Associates

Location
Pakistan - Lahore
Education
High school or equivalent, Computer Science
Experience
3 years, 2 Months

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Work Experience

Total years of experience :3 years, 2 Months

Admin Manager at Urban Developers Associates
  • Pakistan - Lahore
  • October 2011 to June 2012

Provide all administrative support for Executive/Manager, as well as secondary support to team, including, but
not limited
• To managing the Department calendar
• To creating and maintaining documents and preparing meeting and conference materials
• To working on different Tasks as assigned by General Manager.
• To covering telephones (as needed)
• To arranging for light travel plans, and preparing travel & expense reports
• To performing additional departmental duties such as timekeeping, ordering of supplies, maintenance of files of Plots,
• To communicate and share updates with Clients
• To manage and maintain Salaries of Staff
etc.

Executive at Pakistan Telecommunication Company Limited
  • Pakistan - Lahore
  • March 2011 to September 2011

• To make reports of all complains which received from Complain Centre.
• To Analyses reports and Send to all Regional Heads to all over the Pakistan.
• To make assure that every complain is resolved.
• To coordinate with All Regional Heads and Schedule a meetings with them.
• To make good follow up on all Unresolved complains.
• To Schedule a meetings and Trainings with all Team Leaders and their Teams.
• To make KPI’s of Team Leaders and their team.
• To communicate and do follow up of all Leaders and get reports of their team on daily basis.

Assistant Manger at ACNIELSEN
  • Pakistan - Lahore
  • May 2010 to February 2011

• To Perform ASTI on regular basis and share a monthly report with all concerned GBS leaders.
• To compile a Dispatch plan for the field round every month and monitor its compliance on date.
• To perform Local KPI report (DA controls status) every month.
• To provide confirmations to the IV every month on the descriptions; etc of newly reported lines.
• To deliver region wise statuses to all Incharges when received from DA leader/GO.
• To prepare and follow up on action Plan (Say/Do) every month under the guidance and supervision of DA leader/Assigned Personnel.


• To conduct TSO Analysis on a quarterly/monthly basis under the guidance and supervision of DA leader/Assigned personnel.

• To perform different checks & analysis when required by the DA leader/Assigned personnel.
• To follow up on ATF (Audit Time Frame alignment) every month from all regional Executives.
• To monitor the Status of Oral Purchases on weekly bases and Align with updates to DA Leader.

Marketing Manager at Kaizen Institute For Telecom Studies
  • Pakistan - Lahore
  • December 2009 to April 2010

1. To deal with Tele marketing by following tasks:
• To notify All Students with New Schemes on Mobile media(via SMS/Calls)
• To keep informed All Students & Staff on New Promotions on Mobile media(via SMS/Calls)
2. To deal with Indoor/outdoor Market by follow duty
• To handle Advertisements and get Updates from All Campuses on Monthly bases
• To lead the team work to perform Seminars and other celebrations.
• To Track Indoor Market with better vision.
3. To deal with Research in Market
• To explore Competitors in Market and work for New Promotions.
• To Analyze Different Tasks performed by Team on Daily Bases and Lead with Better Solutions

Program Manager at Kaizen Institute For Telecom Studies
  • Pakistan - Lahore
  • May 2009 to November 2009

• To finalize Accounts of Lahore and other branches.
• To Manage Classes Schedule and other Tasks
• To Manage Query Reports

Education

High school or equivalent, Computer Science
  • at "Board of intermediate & secondary Education" Lahore
  • August 2014

• BSCS (hons) Institute: Virtual University of Pakistan Major Subjects Computer Science.

Specialties & Skills

Research Analysis
IT Service Management
Administrative Support
Real Estate
Real Estate Development
ADMINISTRATIVE SUPPORT
CLIENTS
MAINTENANCE
ORDERING
TELEPHONES

Languages

Urdu
Beginner
English
Beginner

Training and Certifications

IT Specialist (Certificate)
Date Attended:
August 2009
Valid Until:
November 2009