HCM. Track Leader
Ajlan Group
Total years of experience :26 years, 5 Months
Lead the Track and team to deliver the required solutions to the Group
Check the HCM. proposals from vendors regrading to the new products .
Assure that QA. and delivery on time as per the plan .
Responsible for :
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Participate in pre-sales activities and preparing RFPs sizing and estimates .
- Estimate the resources and participants needed to achieve project goals.
- Identify and resolve issues and conflicts within the project team.
- Track project milestones and deliverables.
- Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action
and accountability for their assigned work.
- Supervise and monitor team discipline in terms of attendance, quality of work delivered and communication within project.
- Assist team members develop their Oracle skills by transferring knowledge and guidance to suitable channels of learning in
an attempt to speed the process of learning.
- Allocate Team members on projects tasks and following up deliveries.
- Performing project performance appraisal to project team.
- Perform Documentation Quality Monitor to ensure the validity of proposed solutions.
- Ensure plan is accomplished within identified project scope, quality, cost Consults with respect to the functionality /practices
of the Oracle HRMS application.
- Being involved in all the aspects of a Consulting Practice: strategy, objectives, plans, people, competencies, practice
organization, Work structure, Payroll, Self Services, Approval Management, Learning Management, I recruitment )
Fits the Business need to Oracle HRMS by studying the client organization, its business needs, its capabilities, its processes
and other relevant factors to be taken into consideration for purposes of the project and/or its implementation.
- Defines the processes on Oracle HRMS along with the implementation team and obtains the agreement of the users on the
same
- Conducts correct estimation / scoping of the project consulting / implementation activity where required.
Formulate functional documentation ensuring required functionality is met, documents are to the required standard
- and cover all aspects of the implementation.
- Draws up impact analysis scenarios and illustrates cascading effects of project slippages.
- Adapts old processes or redesigns new processes to Oracle HRMS.
- Performs and/or ensures customization of application of applications to suit newly designed / re-engineered client business
processes.
- Pursues and ensures productivity enhancements in the entire project and implementation.
- Identifies resource requirements and narrows gaps based on the project requirements.
- Monitors progress of the project within target dates and sends early warning signals of any anticipated project slippages /
timely alerts.
- Ensures Knowledge transfer and development of the Implementation team Members.
- Interacts with the technical team for the Customization Process.
- Provide post-implementation consulting support as required.
- Supporting the Sales organization in standard Presales activities such as but not limited to
o Providing responses to Requests for Information/Proposals.
o Preparing Solution Demonstration by translating customer´s business needs into Oracle solution.
o Preparing presentations in the area of expertise.
o Deliver product demonstrations and presentations to customers.
Acting as Senior Oracle HCM functional Consultant @ Advanced Operations Technology(AOT) - Oracle Platinum
Partner, Saudi Arabia
Job responsibilities/ Roles included:
Support AOT. ERP projects implementation teams.
Support Implementation business requirements/analysis and documentation using Oracle Methodology.
Conducting presentations and demos for clarifying and resolving any issues the customer may have regarding the
Application.
Support customers for HCM. functionality with its relevant detailed documents
Conducting end user training sessions to system users for Oracle modules ( Self Service, Payroll, Core
HR, OLM, Irec.)
Providing required support to the customer throughout the project phases.
Analyzing availability requirements and Gap analyzing.
Analyzing security requirements.
Configuring/personalizing Oracle Human Resources Self Service and updating the underlying workflow and approval
management (AME) to meet customers specific needs and requirements.
http://www.oracle.com
Responsibilities:
Assist customers /consultants in solving their functional and technical problems related to Oracle EBS
HCM (HR, Payroll, OTL).
Proactive Activities
These are activities centered around improving the service we deliver to our customers and are
not necessarily directly related to customer enquiries. These include:
• Main Technical Analyst for Middle east/GCC customers for Oracle Payroll .
• Responsible on the following Legislation (Saudi Arabia, Kuwait, United Arab of emirates) Create Notes
for Oracle Knowledge Management Database.
• Working with Oracle Diagnostic Methodology. (ODM)
• Support core issues like Payroll run, Retro pay by element, Enhanced Retro pay, Costing, Transfer to
GL, SOE, Payslip, Rollback Issues, Proration issues and Fast formulas
• Support Saudi, Kuwait, UAE Archives, Payment Output file, SOE and Pay slips
• Support Saudi GOSI Issues
• Support Kuwait PIFSS issues
• Support UAE SI issues
• Support UK EOY Issues, P11D, P35, P45, P60
• Customers.
• Joined EMEA Payroll Team responsible of support and troubleshooting the following Legislation :
1. Oracle Payroll Denmark Legislation
2. Oracle Payroll Finland Legislation
3. Oracle Payroll Ireland Legislation
4. Oracle Payroll Netherlands Legislation
5. Oracle Payroll United Arab Emirates
6. Oracle Payroll Kuwait Legislation
7. Oracle Payroll Saudi Arabia Legislation
8. Oracle Payroll United Kingdom Legislation
9. Oracle Payroll South Africa Legislation
10. Oracle Core Payroll/HR
Reactive Activities
• These cover our customer response activities and include:
o Managing and resolving Service Requests logged by customers (internal and external) on Oracle
products and contribute to proactive support activities according to product support strategy and model
o Owning and resolving problems and managing customer expectations throughout the Service Request
lifecycle in accordance with global standards
o Reducing escalations
o Operating within Oracle business processes and procedures
o Respond and resolve customer issues within Key Performance Indicator targets
o Operate in line with Bug Diagnosis and Escalation/Development Bug guidelines in resolution of Bug
related Service Requests
http://www.oracle.com
Responsibilities:
Feedback and collaboration with developers team lead /product mangers (TOIs & test
cases/analysis )
Prepare and give training
Share knowledge of any legislation/product to help the team
Be part of the “Knowledge Management” team
Create ITAR. templates when necessary
Get involved in patch/product testing
Pro active activity for consulting and partners regarding supported consulting cases
Working As Oracle Functionality & implementer On Human Resource modules:
(HR-Payroll - Time & Labor)
On Ready Made PackageORACLEERPAPPLICATION System from ACT. CO.
Responsibilities:
Analysis of the current business processes,
Realignment of processes to the application functionalities
Development and design of solution, and support.
Interaction with Business Analyst and users to gather Functional Requirements.
Responsible :
Oracle Database Server 9i
Developer 2k
Developer 6i
OLE, ActiveX controller
Designer 2k.
TOAD (Tools for Oracle Application Developers)
WIN2000 advanced server
• Administrating ORACLE APPLICATION DB. in ALKAN on both Oracle Engines 8.0.5 & 9i.0.2
• Creating reports using Oracle Developer tools 2k & 6i
• Creating Necessary Forms, tables for work requirements to enhance the system
• Technical Support on both Hardware and Software
• Integrate and create forms using OCX and OLE to over come the developer weeks
• Responsible for conducting training programs on new Application users
• Created and modified various interface programs which were required, as part of
on-going development.
• Keeping a breast of current developments and recommending new information and features as
appropriate
• Monitoring existing applications as necessary by providing periodic usage by using designating tools
• Providing routine technical support
• Contributing to technical strategy, policy and procedure
• Supervise professional and general service staff and provide guidance to them
• To evaluate requests for technical cooperation and reformulate them as required, and provide
technical support for such requests, and managing and developing providing consultancy and training
to end users on existing and new technical co operations
• Architect, implement, support, administer and manage all applications and services in the Local Area
Network
• System engineer, data model and lead the full life-cycle
• Researching, testing and implementing new features and technologies; and identifying, researching
and recommending possible ventures into other areas of products for the IT Manager
• Using SQL PLUS to solve problems encountered in database
• Assisting colleagues with their daily computer problems
Responsibilities:
Administrating ORACLE DB in ALKAN on both Oracle Engines 8 & 9i
Participate in the implementation of new Advanced Technology application.
Coordinate all activities related to maintenance, troubleshooting,
Improvements and upgrade of existing Databases.
Performs system support and ensures system availability to the users.
Provide technical advice to the project team about current database environment.
Create and maintain all databases required for development/production environment including creation
and implementation of database skeleton and object i.e. tables, synonyms, views, indexes, stored procedures,
triggers etc
Administer all database objects, the administration included:
creation, maintenance, tuning and optimization of the all the database object to remove performance
bottlenecks at SQL and database level by helping develop in SQL tuning.
Performs database re-organizations as required for performance optimization and to ensure maximum
uptime of the database.
Implement security for the oracle databases including maintaining database security, creating and
maintaining users and roles, assigning privileges and implementing integrity constraints in addition to manage
database capacity by monitoring online storage, growth and file system space. Ensure the completion of all daily
backups, archives and exports.
Maintain Oracle and related software by applying required patches.
Working In Alkan Communication In Computer Department. http://www.alkan.com/comm.htm
1. Working as Network Administrator
Responsible for:
• Network infrastructure development and deployment
• Network administration & performance improvement
• installation & configuration for most of communication line :
• Leased line
• Internet Satellite
• Frame Relay
• ISDN
• Security and network monitoring
• Directing, diagnosing and reporting network related problems
• win NT, Exchange 5.5 and Proxy 0.2 servers
• win2000, exchange 2000 and ISA Servers
• Installation, configuration and troubleshooting for network
• helpdesk for User's support and troubleshooting solution
• Software and hardware upgrade policies
2. Working As Oracle Developer On ACT CO. Ready Made Package
Under WINnt advanced server Installing On 5 Compaq Proliant ML370 Servers Connected By
Frame Relay On 5 Sites (Dokki-Maadi-Alexandria-Mansoura-Sohag).
3. Working As Oracle Functionalty & implementer On These Modules:
General Ledger -Inventory Control - Sales - Purchasing -Account Payable -
Treasury-Inventory Management- Human Resource-Fixed Assets-
Account Receivable -Security On Ready Made Package From
ACT CO.
4. Sharing In Designing & Building Inventory & Collection System By Oracle
Database Using Developer 2000 /9i under Win98/Win 2000PRO On P.C.
5. create and designing & Building database scheme and forms modules by oracle 9i (database & developer) for VSAT. Billing system in my co. Alkan communication
Completed
Bachelor Of Commerce , Cairo University , Accounting Section , May 2001 Degree : Accepted.
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