Assistant Credit Manager
Marriott international
مجموع سنوات الخبرة :18 years, 6 أشهر
Review the Guest Ledger high balance daily and bring discrepancies to the attention of the Front Desk manager and controller if not resolved
• Follow up on the accounts that do not have sufficient credit
• Establish credit for the incoming groups
• Process credit references from other hotels
• Review outstanding deposits
• Attend pre-con to obtain pertinent information and discuss billing with client
• Attend weekly sales meeting
• Follow up calls on invoiced accounts
• Process returned checks
• Write oft. Exhaust all possible means of collecting funds
• Keep controller informed about A/R status
• Prepare month end reports as per corporate standard
• Resolve any guest disputes
• Verify the credit worthiness of all prospective hotel customers as well as process and supervise the granting of all credit applications in accordance with hotel policy and procedure.
• Monitor the credit status of all in house guests.
• Maintain up to date account analysis, monthly close C/L and prepare
Placing direct phone calls and E-mails to customers that are past due.
Works closely with the Billing Department to implement processes and policies that contribute to accurate invoicing.
If service were to be stopped for non-payment, this position would be responsible for approving the sending of a final demand letter.
Turning accounts over to an outside Collections Agency after 60 days of collection efforts, service having already been stopped and the amount due is greater than $500.
Relays to Controller any and all accounts that need to be written off to bad debt.
Maintains Bankruptcy files on customers within the assigned Company Numbers.
Prepares documentation necessary to create the Credit or Debit Memo necessary to true up a customer account.
Oversees and assists with the clean up of RU’s (unapplied receipts), short paid invoices and Charge Backs.
Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments.
Review the Guest Ledger high balance daily and bring discrepancies to the attention of the Front Desk manager and controller if not resolved
• Follow up on the accounts that do not have sufficient credit
• Establish credit for the incoming groups
• Process credit references from other hotels
• Review outstanding deposits
• Attend pre-con to obtain pertinent information and discuss billing with client
• Attend weekly sales meeting
• Follow up calls on invoiced accounts
• Process returned checks
• Write oft. Exhaust all possible means of collecting funds
• Keep controller informed about A/R status
• Prepare month end reports as per corporate standard
• Resolve any guest disputes
• Verify the credit worthiness of all prospective hotel customers as well as process and supervise the granting of all credit applications in accordance with hotel policy and procedure.
• Monitor the credit status of all in house guests.
• Maintain up to date account analysis, monthly close C/L and prepare
Accomplishes accounts receivable human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Meets accounts receivable operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.
• Meets accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; implementing corrective actions.
• Collects accounts by contacting customers referred by clerks; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment.
• Supports financial planning by forecasting cash.
• Updates receivables by coordinating and monitoring daily sales order processing and bank remittance transactions.
• Maintains financial security by adhering to internal accounting controls.
• Maintains accounting ledgers by posting monthly account transactions.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
• Accomplishes accounting and organization mission by completing related results as needed.
Accomplishes accounts receivable human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Meets accounts receivable operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.
• Meets accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; implementing corrective actions.
• Collects accounts by contacting customers referred by clerks; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment.
• Supports financial planning by forecasting cash.
• Updates receivables by coordinating and monitoring daily sales order processing and bank remittance transactions.
• Maintains financial security by adhering to internal accounting controls.
• Maintains accounting ledgers by posting monthly account transactions.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
• Accomplishes accounting and organization mission by completing related results as needed.
• Audit all invoices and check requisitions for proper approval, coding, extension, previous payment, discounts, and sales tax/accrual.
• Be sure that all vendors/payments are deferred per SOP where possible.
• Prepare batches of invoices and input as required. Audit and post all food and beverage invoice batches.
• Print out all unit checks as required, match up check and check copy with invoice and forward for signatures to the appropriate person/s.
• Maintain vendor files for all paid invoices.
• Reconcile/research all vendor statements.
• Transmit check registers (e.g. accounts payable, travel agent, etc.) as required. Keep copy of registers in file.
• Communicate with appropriate Corporate department regarding any check copies needed and stop payment requests.
• File all invoices when returned with signatures; put checks in mail or return to appropriate person.
•Maintain current signature list of all managers.
•Maintain and issue supply of purchase orders and keep an "issued to" log.
•Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
•Post all invoices by vendor name with correct amount.
•Match receiving records or packing slips with Purchase Order forms.
•Verify and match quantities and prices.
•Code with correct department and expense account.
•Allocate invoices and Sun Account journals to the department folders to be checked by Asst. Dir. of Finance.
•Work with Cost Controller for Fidelio, Sun Account interface.
•Prepare Suppliers Aging.
•Arrange and make payments to vendors and contractors.
•Daily distribution of accounts payable
•Resolve with purchasing any invoice received without proper back up
•Preparing and processing check runs for accurate payment
•File all the checks with invoice back up on a monthly basis
•Provide manual checks as need
•Log all A/P checks
•Perform and complete Bank Stop Payment of specified A/P check
•Process a voided check
•Maintain documentation of goods received
Count each envelope in the presence of the appointed witness from the accounts staff as per schedule prepares by assistant Director of Finance.
• Compare the counts to the amount recorded on the drop log and both should initial the drop log as proof of verification and balance the cash with F/O & Micros reports.
• Prepare General Cashier report.
• Daily bank deposit must be accurate.
• Daily processing of cashiers due backs.
• Prepare over & short report for Director of Finance.
• Deposit cash, checks in the bank.
• All deposit bank slip to be attached to general cashier report for income auditor to check and assistant Director of Finance to reconcile balance with the Bank Statements.
• All petty cash request prepare on daily basis and pay to concerning hotel staff.
• Petty cash voucher must be approved by Director of Finance and after payment, should be stamped paid by General Cashier.
• Prepare petty cash voucher (control sheet) for posting by the Accounts Payable.
• General Cashier counts & balance house fund daily before end of shift.
• Coordinate surprise cash counts of cashier’s floats in cooperation with income auditor.
• Monthly audit of all cashier‘s bank.
•Checks and pays expense claims.
•Supplies cashiers with extra money and change as needed.
•Prepares income tax and V.A.T. declarations.
•Controls cashiers cash floats.
•Follows up business and travel advances.
•Distributes bank receipts to the related sections in Accounting.
Reconciles all related accounts and prepares reconciliation statements:
Daily control of Fidelio and Micros cash collection and recording to Sun System.
Bank accounts reconciliation.
Control bridge accounts.
Advance deposit collections, control and reporting.
Account allocation of bridge accounts.
Month-end revaluation of cash and bank accounts.
oTransfer to G/C account.
oAll cash and house bank accounts.
oTravel advances account.
•Makes all accounting records generated by the transactions mentioned above to both legal cash book.
Loads all goods on to carts and hauls to appropriate areas from dock area.
• The boxes are removed from the goods for shelving of products.
• Issues requisitioned items to the requesting department.
• Posting to the system on a daily basis.
• Completes Food & Beverage receiving report daily.
• Prepares inventories for daily ordering and placing orders.
• Rotates fresh product and inventory of certain cooler items for ordering.
• Prepare all stores for the month end inventories and take physical inventories.
• Compliance with Brand Standards
• Reorders items following par stock.
• Takes inventory of stores at the month end.
• Keeps storerooms clean, orderly and properly locked.
• Issues the monthly report of the slow moving items.
• Keeps the store items according to the minimum and maximum stock levels.
• Performs other duties assigned by his/her supervisor.
• To follow fire and work safety regulations.
September 2001 - May 2005 Bachelor Degree in Faculty of Commerce May 2005 Al mnoufia University - Cairo - Egypt
September 2001 High School Certificate Finished with grade 89.6% Kafer El Zayat Secondary School