Manal Hawari

• Strategic Leadership: Driven the development of a corporate
data strategy integrating Data Asset Management, BI, AI, and ML,
aligning with long-term growth objectives.
• Digital Transformation: Led the creation of a Business
Intelligence infrastructure, serving as a critical foundation for
advancing digital transformation initiatives.
• Self-Service Portal: Lead the development of a system and
portal that provided reliable reports and dashboards.
• Governance & Compliance: Instituted enterprise-wide data
governance protocols, achieving 100% compliance with
PDPL/NCA and enhancing data security across 10+ business
units.
• Cross-Functional Alignment: Collaborated with cross
departmental stakeholders to identify and prioritize data-related
needs, developing tailored solutions to meet specific business
objectives.

o I created a desktop application for employees procedures and connected it with database for retrieve the data by execute some queries and show some reports ready to print.
o I created another application for employees distribution in them locations daily form and create daily reports for managers that saved in database, so they can restore their required data by managements private accounts and create some reports ready to print.

• Department Leadership: Established and led the MIS department, delivering actionable insights
through BI dashboards used by 200+ stakeholders.
• Data Quality Optimization: Reduced reporting errors by 35% by implementing constant
validation frameworks and hierarchical reporting structures.
• Strategic Initiatives: Key contributor to the DETASAD2025 strategy, driving a 20% improvement
in digitalization and automation.
• System Governance: Tracked and evaluated the functionality of systems, identifying any issues
or problems.

• Analytics Leadership: Developed and implemented data-driven reporting solutions to monitor
terminal performance, optimize resource allocation, and improve operational efficiency.
• IT Infrastructure: Streamlined IT operations by deploying ManageEngine, resolving 95% of
technical issues within SLA and enhancing system uptime by 20%.

• Innovation: Built a custom HR management system from scratch, automating 80% of employee
data processes and reducing administrative workload by 50%.
• Department Establishment: Played a key role in setting up and structuring the IT department,
defining system structure, operational processes and technical standards to support their objectives.

I have worked in civil status as a customer service to procedure checking transactions using advanced civil status system.

o Trainer for computer science courses.
o Training the diploma level that includes the programming languages and database courses.
o Training high level of Cambridge IT Certificates.