Operations Manager
Maqas Al amirah
Total years of experience :12 years, 0 Months
I started working with maqas Al amirah embroidery and tailoring as sales partner. It is small business and I got visa and designation as embroiderer manager.
Sterling Backcheck is background Verification Company. Performs Pre-employment and Post hire Screening of Credit Reports, Criminal Records Checks, Motor vehicle Records checks, Drugs & Health, Education and Employment Verification etc.
Worked for sales Chat process for online tutoring company. Need to explain benefits and features about online tutoring platform. Convince students and their parents to buy online tutoring package.
•VOICE ASSOCIATE:
Worked for banking process for NRI customer. Responsible to verify and update NRI customers details through outbound calls. (United States, United Kingdom, Australia, South Africa, Singapore and GOLF countries)
•SOCIAL MEDIA ASSOCIATE:
Need to handle Social Business Pages and Accounts of Clients on Social networking sites. (Facebook, Twitter, YouTube, Google+ and LinkedIn
Determines requirements by working with customers.
•Answers inquiries by clarifying desired information; researching, locating, and providing information.
•Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
•Fulfills requests by clarifying desired information; completing transactions; forwarding requests
Onsite Support to AMC Clients. Need to take care of their systems and LAN. Assembling and Installation of Computer and required Operating System as per Client requirement. Troubleshoot Computer, internet, LAN and all networking related problems.
Post Graduation Diploma in Data Scientist from Sankhya Analytics LLP United Kingdom accredited by EduQual. AEAS OF STUDY: Exploratory Data Analysis Statistical Inference Predictive Modeling – Fundamentals And Advanced, Time Series Analysis, Unsupervised Multivariate Methods Data Mining Big Data Analysis
Successfully graduated from Sunrise University