Sales Team Leader
Score Middle East FZE
Total years of experience :9 years, 10 Months
• Focal point to receive and review enquiries from End Users, EPC’s, Skid Builders, and trading companies of Middle East Region.
• Meeting U.A.E Clients on day-to-day basis, communication through calls and emails to make them understand our commitment.
• Analyze the market and identify the new requirements to generate business opportunities of sales and services.
• Skilled in preparing Techno-Commercial quotations with quicker solution for urgent, Shutdown and project requirements of ADNOC, ARAMCO, Sabic, OXY Qatar, BP, Dubai petroleum and EPC Companies.
• Professional on selecting & proposing Ball, GGC, Butterfly, DBB Valves and Actuation packages as per the client requirements on case-to-case basis.
• Review customer enquiries and orders to provide the best possible solutions and support.
• Managing Agents and Supporting other region sales managers to clarify the Technical and commercial aspects to close the order.
• Sharing product presentation with clients for better understanding of our product and services provided on frequent basis.
• Maintaining good business relation with key, existing and new client contacts by responding them immediate and timely manner on daily basis.
• Focused on the Targets and projections provided and updating the management regarding the progress by providing weekly, monthly, and quarterly sales reports.
• Competitor analysis, Strategy on pricing and applying good negotiation skills.
• Handling Inside sales team and assigning the work to the team members by reviewing the enquiries and orders from clients on daily basis as per the priority to make sure best possible solution and support provide to clients.
• Liaise with management for approval on discounts and Terms and conditions.
• Follow-up with clients for offers submitted, attending conference calls, and visiting clients to close out the TQ and commercial aspects.
• Solving post order related issues by understanding the root cause by discussing with clients, internal team, factory, Suppliers, management.
• Updating clients with order status and intimate to clients if there are any hurdle and challenges.
• Follow-up with customers for the pending dispute invoices to get settled on time.
• Ensure that the Safety, Quality & Environment requirements are strictly followed.
• Preparing Techno-Commercial quotations for urgent, Shutdown and project requirements by understanding the client requirement and submit the offer in a timely and professional manner for the purpose of obtaining a sale.
• Work directly with customers to provide presales quote support and to generate formal quotations for customers in order get sales.
• Supporting the sales managers with new and existing customers by responding RFQ on timely manner to seek new business opportunities.
• Follow-up the submitted quotations to customers and help with the technical queries to make sure it will meet the client requirements.
• Select the supplier’s as per the client requirements to provide the best possible Technical and commercial support.
• Evaluate vendor quotations that utilize appropriate negotiation and purchasing techniques to ensure quality, price, delivery, and service.
• Builds and maintains strong business relationships with Customers and suppliers to drive Sales and exceptional Customer experience.
• Recruits and maintains suppliers that provide high quality products and services at a better price while maintaining the highest code of ethics and conduct.
• Strengthen existing supply lines and build quality new supply for product groups within a category.
• Liaison with Accounts Department to settle disputed invoices.
• Maintaining adequate correspondence files for all purchase.
• Ensure that the Safety, Quality & Environment requirements are strictly followed.
• Review enquiries received from clients (Valve manufacturer’s, EPC’s & End Users) and identify the requirements as per the specifications and datasheets.
• Sizing and selection of actuators (Pneumatic/Hydraulic/Gas over Oil) & controls.
• Prepare, submit and follow-up quotations to customers in a timely and professional manner for the purpose of obtaining a sale of Valve Automation products or service.
• Providing a right solution according to the customer requirements by following the time management.
• Maintaining good business relation with key and existing clients by responding them immediate and timely manner on daily basis.
• Discuss with respective sales managers regarding the pricing and margins to provide the best competitive pricing to client to get the sales.
• Supporting technically & commercially to after service market department.
• Respond to requests from clients for company information, brochures, drawings, and Literature.
• Coordinate with factory for the delivery confirmation before providing confirmation to clients.
• Conducting hand over meeting and submitting all the relevant documents to Project management upon order placement
• Coordination with Project management team and support them until shipment of order.
Erection and commissioning of 10KV and 25KV transformers.
•Erection and commissioning of 11 KV H.T Lines.
•Erection and commissioning of 1 phase and 3 phase L.T Lines.
Responsibilities Held:
•Monitoring the progress of project work, preparing progress reports (Daily/weekly/
Monthly) depicting the status of ongoing work.