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Moamen Salem

Relationship Officer

Location:
United Arab Emirates - Abu Dhabi
Education:
Bachelor's degree, Accounting
Experience:
12 years, 4 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  12 Years, 4 Months   

July 2018 To January 2019

Relationship Officer

at Commercial Bank of Dubai (
Location : United Arab Emirates
It is a job that fully requires professional sales techniques as we sell multiproduct.
-Personal loan, Mortgage loan, Auto loan and banc assurance
-Continuously generating prospect customer List to be Fed into the system.
-Work hard on achieving all given business targets by direct manager.
-Use all company resources & equipment in Economic & efficient manner

-Main role is to retain and maintain good relationship with the existing clients and providing necessary support related to e-debit.

-Trying to sell bank products as I was responsible for achieving my monthly target.

-Attend all customer inquiries, Investigate complaints, identify and recommend improvements to existing processes and procedure to maximize sales and service level within a high competitive market place.

-Reporting to BDM (Business Development Manager) through thorough daily report.
April 2016 To April 2018

Relationship Officer

at Union National Bank ( UNB )
Location : United Arab Emirates
It is a job that fully requires professional sales techniques as we sell multiproduct.
-Personal loan, Mortgage loan, Auto loan and banc assurance
-Continuously generating prospect customer List to be Fed into the system.
-Work hard on achieving all given business targets by direct manager.
-Use all company resources & equipment in Economic & efficient manner

-Main role is to retain and maintain good relationship with the existing clients and providing necessary support related to e-debit.

-Trying to sell bank products as I was responsible for achieving my monthly target.

-Attend all customer inquiries, Investigate complaints, identify and recommend improvements to existing processes and procedure to maximize sales and service level within a high competitive market place.

-Reporting to BDM (Business Development Manager) through thorough daily report.
May 2014 To February 2016

Relationship Officer

at National Bank Of Ras Alkhaima ( RAKBANK )
Location : United Arab Emirates
It is a job that fully requires professional sales techniques as we sell multiproduct.
-Fleet finance - Business Banking Department ( BBD ) & Auto Loan .
-Continuously generating prospect customer List to be Fed into the system.
-Work hard on achieving all given business targets by direct manager.
-Use all company resources & equipment in Economic & efficient manner

-Main role is to retain and maintain good relationship with the existing clients and providing necessary support related to e-debit.

-Trying to sell bank products as I was responsible for achieving my monthly target.

-Attend all customer inquiries, Investigate complaints, identify and recommend improvements to existing processes and procedure to maximize sales and service level within a high competitive market place.

-Reporting to BDM (Business Development Manager) through thorough daily report.
April 2013 To April 2014

Relationship Officer

at Abu Dhabi Islamic Bank
Location : United Arab Emirates
It is a job that fully requires professional sales techniques as we sell multiproduct.
-Fleet finance - Business Banking Department ( BBD ) .
-Continuously generating prospect customer List to be Fed into the system.
-Work hard on achieving all given business targets by direct manager.
-Use all company resources & equipment in Economic & efficient manner

-Main role is to retain and maintain good relationship with the existing clients and providing necessary support related to e-debit.

-Trying to sell bank products as I was responsible for achieving my monthly target.

-Attend all customer inquiries, Investigate complaints, identify and recommend improvements to existing processes and procedure to maximize sales and service level within a high competitive market place.

-Reporting to BDM (Business Development Manager) through thorough daily report.
May 2011 To March 2013

Sales Executive

at ABAZA Trade Company
Location : Egypt
Act as the primary customer interface

-Responsible for the development of business and relationships with customers’ who want to buy our vehicles and reporting to the senior management, and providing them with all reports which asked.

-Putting operation plans that should greatly help in running the business according to the company’s strategies
-Supplying customers with timely responses regarding product information, pricing, and company information.

- Responding to and filtering incoming enquiries, developing sales cycle drive to close either independently, or in association with the Infiniti brand Manager.

- Ability to improve and update knowledge of product range, features and benefits

- Achieve and exceed the allocated sales target for new units, trade-ins, accessories and insurance policies
November 2008 To March 2011

Relationship Officer

at Qatar National Bank(QNB Al Islami)
Location : Qatar
It is a job that fully requires professional sales techniques as we sell multiproduct.
-Vehicle finance and opining accounts and personal finance.
-Continuously generating prospect customer List to be Fed into the system.
-Work hard on achieving all given business targets by direct manager.
-Use all company resources & equipment in Economic & efficient manner

-Main role is to retain and maintain good relationship with the existing clients and providing necessary support related to e-debit.

-Trying to sell bank products as I was responsible for achieving my monthly target.

-Attend all customer inquiries, Investigate complaints, identify and recommend improvements to existing processes and procedure to maximize sales and service level within a high competitive market place.

-Reporting to BDM (Business Development Manager) through thorough daily report.
June 2006 To October 2008

Senior Customer Service

at BARCALYS BANK OF EGYPT
Location : United Arab Emirates
It is a job that fully requires professional sales techniques
-Helping to handle the customers’ problems which faced them.
-Presenting financial products to clients using Procedures & techniques explained in the Break-in-training program.
-Ensure delivering of correctly filled Application together with all necessary Documents in a Timely Manner.
-Continuously generating prospect customer List to be Fed into the system.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
January 2006

Bachelor's degree, Accounting

at AlexandriaNasser military Secondary School
Location : Egypt
January 2006

High school or equivalent, Accounting

at AlexandriaNasser military Secondary School
in

Specialties & Skills

BUSINESS DEVELOPMENT

COMPETITIVE

CUSTOMER RELATIONS

MARKETING

PROCESS ENGINEERING

FINANCIAL

Automotive

Marketing

Customer Service

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

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