Technical support
Vodafone Egypt
Total des années d'expérience :12 years, 10 Mois
- End User Support including diagnosis and solving computer software and hardware faults,
laptops, printers, PC hardware and software problems.
- Installing, Configuring and Troubleshooting of Networking Equipment's Routers and Switches
- Installing and configuring computers hardware operating systems and applications.
- Implementing and configuring finger print machines and camera systems
- Installing, Configuring and Troubleshooting of Networking Equipment's Routers and Switches.
- Managing and Maintaining the Servers, PC, Routers and Switches Managing
- Implementing, Managing, and Maintaining Microsoft Windows Server 2012 Network
Infrastructure.
- End User Support including diagnosis and solving computer software and hardware faults,
laptops, printers, PC hardware and software problems.
- Installing and configuring computers hardware operating systems and applications.
- Implementing and configuring network services, DHCP, DNS, Active Directory, Routing and
Remote Access on Microsoft and Cisco systems
- Testing and evaluating new technology & replacing parts as required.
- Managing Wireless LAN Hardware and Software for the corporate office.
- End User Support including diagnosis and solving computer software and hardware faults,
laptops, printers, PC hardware and software problems.
- Installing, Configuring and Troubleshooting of Networking Equipment's Routers and Switches
- Setup and connect ADSL lines.
- Provide customer with product and service information.
- Respond to customer problems and resolve it via phone.
- Respond to requests for technical assistance, via phone and Email.
Faculty of law, Tanta University