Assistant Sales Director
Gold's Gym Arabia
مجموع سنوات الخبرة :16 years, 3 أشهر
As per my job description agreed upon with Bait Al Batterjee for Fitness, I have validity to hire
and motivate high-performing sales teams and provide guidance and mentorship, in parallel with.
-Manage all Sales & Front Agents at all branches to maximize sales revenue and meet corporate objectives.
- Training all Kinds of facilities (Operation - Sales - Fitness) related by fitness industry.
- Set Pre sales plans for new projects at the new locations start up.
- Ultimately meet customer needs through promoting the organization and its products.
As General Manager will be responsible for overseeing employees in order to make sure
that the organization operates according to its vision and goals.
The General Manager will also have overall responsibility for most operational
departments
On a daily basis, the General Manager will be involved in promoting the goals of an
organization while working towards reducing costs and improving profits.
THE SMOOTH DAY TO DAY OPERATION AND FUNCTIONS OF THE CLUB AND THE MAINTENANCE OF THE STANDARDS AND FORMALITIES..
•STAFF MANAGEMENT AND STANDARDS.
•CUSTOMER CARE AND ANY RELATED MATTERS
•ENFORCEMENT OF COMPANY REGULATIONS WHICH GOVERN THE STAFF, MEMBERS, FUNCTIONS OF THE FACILITY AND EMERGENCY HANDLING.
•PERFORMANCE INDICATORS (PI) OF THE FACILITY STAFF.
•ACHIEVING TARGET GOAL SET BY THE MANAGEMENT.
Lead all department at the gym (sales, operation, and fitness).
•Generate leads, referrals and closing deals with corporates.
•Responsible for the successful operation and financial accountabilities of all areas of the club.
•In charge for the delivery of superior customer service.
•Achievement of high employee and member satisfaction and leads the sales,
•Responsible for achieving membership sales goals.
•Developing and mentoring the sales team, so exception sales, and make upselling for all kind of service and products.
•Ensures that all staff are adequately trained on how to fully execute their own duties as well as work as a team and maintains a safe work environment.
•Responsible for the recruitment of fresh staff and enforcing disciplinary actions when necessary.
•Managing budgets, enhancing profitability by organizing and delivering an appropriate range of fitness activities and programs.
•Keeping statistical and financial records.
•Ensuring compliance with health and safety legislation.
•Maintaining customer service standards.
•Undertaking administrative tasks.
•Promoting and marketing the business.
•Dealing with enquiries, complaints and emergencies.
I develop and implement the sales plan for Annual targets and Service, with focus on revenue growth, business development and profitability growth. This would be achieved through offering competitive Kinds Of memberships forwarding solutions to the clients and building strong brand equity.
•Develop and implement the sales plan to support the sales and marketing strategy.
•Establish Sales policies, Service selling and reporting guidelines to support the sales team in achieving the objectives, growing market share and increasing revenues.
•Manage the sales cycle from the contacts stage to the post- closing stage for all sales to ensure all customer requirements are well understood and responded to taking into consideration the capabilities offered by the Gym.
•Deliver agreed revenue and share objectives on a monthly, Quarterly and an annual base, Achieve the monthly KPI’s and support the team in achieving their KPI’s.
•Provide weekly and monthly reports, data research and market intelligence to the General Manager, highlighting business performance, competitive landscape and recommendation for increasing revenue.
•Review and track progress (self and team against revenue reports, recommend and propose changes to existing plans and operation budgets, implementing approved changes.
•Coach and support the sales team, member, motivating them to achieve sales targets and building strong brand equity.
•Proactively monitor an assess competitor initiatives, take tactical actions to counter, protect and build the Gym’s position.
•Work closely with other internal Departments and sell for them our service to achieve our mean goal.
Manage 4 team peoples and development them to get my annual target.
•Sell by myself the membership to get my Target, as one of the team, Going outdoor meetings to deal with (companies, Banks, schools and else) Put & get the dream target as our business plan put it by the managerial level.
Manage a team of 14 sales people, follow up their development and help to attain the desired
goal by the administration.
Held training and workshops on the selection of cadres and motivate them.
Establish strong relationships with customers with upselling the products and using them
to work to get to the top is required.
Work to expand the database in the shortest possible time to study the market properly.
Create more innovative ideas to reach the market with exclusive offers.
Achieving all my Sales Targets.
•Provide the required know-how Sales training for the new hired agents to prepare them for the job in the induction phase including the development of methods to reach the goal.
•Conduct Market research and work to provide remarkable benchmarks to the competition for the sake of excellence in service.
•Work to troubleshoot all customer complaints and create a spirit of friendship between the club and the customer.
•Hearing and obedience to senior management while allowing discussion of matters pertaining to the market and provide solutions to ensure the success of the Central Department as a whole.
•Develop a forecast plan with different time spans (monthly, quarterly, semi-annual, and annual) for Marketing and Sales.
•Working on creating new methods and sophisticated service work to develop and maintain.
Achieved 100% of my annual target by the ninth month of the year.
•Facilitating the necessary bank procedures and explaining to customers the importance of bank insurance services.
•Following up with our customers to convince them and satisfy their needs to the extent that they may start to market those products themselves to others.
•Establishing a very strong bond and offering an excellent after-sales service to keep our customer's trust.
•Encouraging and motivating my colleagues to achieve their own targets on time.
and non-life insurance sales.
•Illustrating and explaining insurance plans for clients.
•Recommending the most suitable plans for the clients based on their needs.
Achieving and surpassing company pre-set targets.
•Develop relationships for new sales leads & business opportunities.
•Forecasting and analyzing sales and profits.
•Development of annual sales/marketing plan and approach.
•Research and analysis of responses to advertising and promotions.
•Submitting weekly reports to management that reflect current and on-going income, prospective business and pipeline development.
•Development of staff through meetings, training and effective appraisals.
Manages sales to maximize sales revenues and meet corporate objectives
•Establishes and manages effective programs and seminars for new sales team members.
•Recruiting, training, developing and coach new sales team, Motivate and maintain good team spirit among the sales staff in the Department.
•Ensure sales forecasts are achieved at the individual and team level.
•Provide Sales Management with monthly reports. Highlight and note trends.
•Review and recommend new offers to drive sales growth.
as one of the sales team to reach the Sales Department's monthly, quarterly and annually set targets.
•Generate new leads to increase the sales.
•Develop the database for members’ records Interpret member requirements.
•Work as Membership renewal executive.
Licentiate History 2003 Major: Medial History Courses
