Network Engineer
Lighthouse Solutions Comapny
Total years of experience :1 years, 7 Months
Responsible for HA Security design using two Fortinet Firewalls.
Responsible for security configuration of UTM Fortinet Firewalls.
Working for VPN Configuration between 14 branches using DMVPN technology.
Working on MPLS VPN connection provided by ISP.
Working on network configuration for Layer2 & layer 3 Connection.
Working on CUCM & CUC & Basic Setup of EXP E and C and Instant message and presence Server ( Call handler Configuration, Adding phones, Integration with LDAP server, SIP Trunk, H.323 Trunk, DNS and NTP configuration, Date and time Setting, Cisco Jabber, Voice Mail Setup, Dial peers Configuration, POTs Configuration, All required Configuration for Incoming and outgoing Calls, Call forwarding to internal and External Number, Ring back for forwarded Calls, ……Etc.).
Working on Maintenance of Evoko meeting room manager.
Working Maintenance of AMX control MST 701 and MST 431.
Installing axis cameras and Intrusion System (Honeywell).
Working on Access door Bio-entry-W and deploying them on the bio star server
Configuring Nano-station Loco M2 as point to point connection and as a access point.
Deploying Room Alert 32E for datacenter monitoring by connecting digital sensors and analog sensors to detect the changes related to temperature, humidity, water sensor and send these changes through SMS by using GSM module connected to the system.
Working on network configuration (VSS, HSRP, VLAN Segmentation, Rapid-STP).
Responsible for ACI and access switches Configuration "3850 Cisco Switches".
Working on the prime and adding all the network devices on it to be monitored.
Working on two routers Configuration as gateways with natting and access lists configuration.
Working on Cisco industrial switches Configuration for CCTV (Outdoor use).
As a Technical Support Engineer I was responsible for :
Attracts potential customers by answering technical questions of connection problems.
suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves technical problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolution.
