مؤيد باتاويل

Endpoint Security: Secured hospital infrastructure by auditing and deploying Trend Micro Apex One agents
across 400+ workstations, effectively closing vulnerabilities following a critical system update.
System Administration: Managed user lifecycles and access controls via Active Directory, ensuring medical and
administrative staff had secure, uninterrupted access to essential systems.
Network Reliability: Improved network stability and resolved connectivity issues by monitoring the DHCP server
and clearing outdated host records to prevent IP conflicts.
IT Governance: Authored internal IT policies for data backups and password management, and created visual
infrastructure flowcharts using MicrosoftVisio.
Cross-Functional Support: Collaborated with diverse healthcare departments to provide prompt remote and on
site technical support, ensuring zero downtime for critical patient services.