Total Years of Experience: 8 Years, 4 Months
October 2023
To Present
Customer Service Representative
at Webhelp
Location :
Jordan - Irbid
August 2019
To Present
Full Stack Web Developer and Computer Technician
at Tech Town
Location :
Jordan - Ramtha
-Finding hardware and software solutions
- Selling and Marketing new products
- Providing technical information and alterative solutions
- Developing and building full websites using different web framework and tools such as Bootstrap, React, Django, MySql and ASP.net
- Selling and Marketing new products
- Providing technical information and alterative solutions
- Developing and building full websites using different web framework and tools such as Bootstrap, React, Django, MySql and ASP.net
October 2017
To July 2019
ممثل خدمة عملاء
at Extensya Company
Location :
Jordan - Ramtha
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
Assisted in training new teammates with handling customers/calls during new employee incubation periods.
Helped teammates with company guidelines to consistently keep our team's Quality Assurance scores high in both Levels ( SLA & C-SAT ).
Assisted in training new teammates with handling customers/calls during new employee incubation periods.
Helped teammates with company guidelines to consistently keep our team's Quality Assurance scores high in both Levels ( SLA & C-SAT ).
August 2015
To September 2016
فني صيانة كمبيوتر
at HUDHUD Company
Location :
Jordan - Irbid
Formatting and Reinstalling Widows, Install drivers, Fresh Install, and Cleanup.
Backup and Restore All Files on the System.
Check and Maintain Tools and Equipment periodically in order to ensure proper operation and safety.
Backup and Restore All Files on the System.
Check and Maintain Tools and Equipment periodically in order to ensure proper operation and safety.
November 2009
To February 2010
معلم
at Abu Hanifa elementary school
Location :
Jordan - Ramtha
Planned individual programs of study to develop student interests and abilities.
Managed relaxed and rigorous classroom environment.
Led classroom instruction in both computer theory and practical applications.
Guided and supervised student computer laboratory work.
Maintained and updated student grade and attendance records on a regular basis.
Attended various professional development workshops and activities.
Managed relaxed and rigorous classroom environment.
Led classroom instruction in both computer theory and practical applications.
Guided and supervised student computer laboratory work.
Maintained and updated student grade and attendance records on a regular basis.
Attended various professional development workshops and activities.
May 2009
To September 2009
Computer Maintenance
at Rushrash Computer
Location :
Jordan - Irbid
Assemble Desktop, formatting, and installing a new Operating System
Formatting and reinstalling Operating System
Formatting and reinstalling Operating System
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