Group Learning & Development Manager
CTC Group
Total years of experience :20 years, 6 Months
• Competency-based Assessments & Training: Developed and implemented competency-based assessments and training, resulting in improved alignment with organizational goals
• Embedding Learning and Development in Business: Established a robust framework for integrating Learning and Development into the core operations and processes of CTC business units, managing a diverse client base.
• Succession Planning and Career Development: Orchestrated and managed career development while initiating and overseeing the implementation of a systematic succession planning process, leading to increased employee retention.
• E-learning Establishment & Utilization: Pioneered the introduction of E-learning platforms for prominent businesses e.g. LG and Cumins, enhancing LMS utilization for New Holland and CNHI.
• Knowledge Sustainability: Launched and championed the Knowledge Sustainability initiative, ensuring the ongoing preservation and transfer of critical knowledge across the organization.
• Professional Coaching: Fostered a culture of coaching across the organization, resulting in enhanced employee development and performance.
• Principal Communication: Collaborated with principals to ensure compliance and regulatory training for all employees, maintaining a high level of communication and accountability.
Direct and oversee a team of trainers and ensure the fulfillment of training objectives.
Provide comprehensive HRIS reports to key decision-makers, demonstrating effective
leadership in training operations for 3000+ employees.
Facilitation : Drove organizational growth and transformation through training programs,
effective communication strategies, facilitating the smooth implementation of processes
and changes within the organization.
Conduct Assessment Center for 2800+ Candidates, identified and addressed
productivity and efficiency challenges, leading to optimized workforce and impactful
learning experiences.
Collaborated with principals to ensure dealer learning KPI compliance of the whole
organization.
Successfully governed a team of trainers while managing an array of training accounts (clients)
Supported business development on training related leads involving assisting the sales team, conducting Pre-Training Needs Analysis and Evaluations for clients, preparation of proposals, developing training collaterals, and offering advice on the acquisition of training faculties, specialized resources, etc.
Secured connections with the team to ensure that tasks enumerated within the project proposals and were on projected schedule.
Provided logistical planning for trainings issue briefings to successfully recruit staff.
Assist in documentation and acquiring certifications correlated to the profession.
Designed content development of training modules while thoroughly researching and conducting T.N.A. for numerous processes and corporations as needed
Led internal and external seminars, workshops and training programs while conducting consistent job performance evaluations
Acquired qualified applicants for participation in varied courses while supporting logistical preparations
Translated English to Arabic as needed and located connected opportunities with the team for staff development purposes
Instituted motivational and innovative ideas for training team development while providing feedback to the team and trainees
(Join Venture between Losen Training & CityCat Group)
Followed up on the overall import process and assisted/managed on behalf of Manager
Assisted in the decision-making process and directed and maintained Banking Procedures (L/C’s & Financing)
Supervised over the invoice process and kept up with filing and record-keeping
Maintained and followed up on import documentation including invoices, B/L and other necessary documents.
Supported staff managing and directed all issues correlating to Taxation and Zakat of the company
Statistics & Computer Science
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