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Moez Ouertani, Brand Ambassador

Moez Ouertani

Brand Ambassador·ROLLS-ROYCE MOTOR CARS

United Arab Emirates

High school or equivalent, Administration And Business Administration

Work experience

Total years of experience: 11 years, 5 months

Brand Ambassador

November 2023 - Present

ROLLS-ROYCE MOTOR CARS

Dubai, United Arab Emirates

November 2023 - Present

clients.
• Present and promote Rolls-Royce models, including bespoke
options, aligned with brand standards.
• Manage client relationships, test drives, and follow-ups using CRM
systems.
• Support showroom events, product launches, and exclusive
previews.
• Coordinate with finance and aftersales teams to ensure smooth
vehicle delivery.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Client Advisor

January 2023 - November 2023

LOUIS VUITTON

Dubai, United Arab Emirates

January 2023 - November 2023

• Delivered exceptional client service aligned with Louis Vuittons
luxury standards.
• Assisted clients with personalized styling and product selection
across leather goods, ready-to-wear, accessories, and fragrances.
• Built strong relationships with VIP clientele through one-to-one
service and follow-ups.
• Contributed to store sales targets and clienteling KPIs through
upselling and cross-selling.
• Supported visual merchandising and new collection launches in
the flagship boutique.

Company industry:
Retail & Wholesale

Sales Associate

January 2018 - January 2023

CHOPARD

Dubai, United Arab Emirates

January 2018 - January 2023

• Delivered high-end client service and luxury product knowledge
across fine jewellery, timepieces, and accessories.
• Built long-term relationships with VIP clients and international
shoppers through attentive, personalized service.
recommendations and
Chopards brand standards in client interaction.
• Assisted in exclusive product launches, private client
appointments, and boutique events.

Company industry:
Retail & Wholesale

Sales associate and Senior sales associate

January 2015 - January 2018

RIVOLI GROUP

Abu Dhabi, United Arab Emirates

January 2015 - January 2018

• Provided premium customer service and product expertise across
luxury watch and luxury accessories.
• Promoted from Sales Associate to Senior Sales Associate for
exceeding sales targets and demonstrating leadership.
• Supported store management in training new staff and
maintaining visual merchandising standards.
• Handled point-of-sale operations, stock inventory, and daily
reporting in line with company procedures.

Company industry:
Retail & Wholesale

Education

ARAB UNIVERSITY OF SCIENCES

January 2013

January 2013

High school or equivalent, Administration And Business Administration

Tunisia

TUNIS BUSINESS SCHOOL

January 2012

January 2012

Bachelor's degree, Business Administration

Tunisia

Skills

Customer Care
Expert
Customer Care
Expert
Team Leadership
Expert
Team Leadership
Expert
Team Player
Expert
Team Player
Expert
Teamwork
Expert
Teamwork
Expert
Luxury
Expert
Luxury
Expert
BUSINESS STRATEGIES
Expert
BUSINESS STRATEGIES
Expert
CLIENT SERVICES
Expert
CLIENT SERVICES
Expert
CREATIVE DESIGN
Intermediate
CREATIVE DESIGN
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FINANCE
Intermediate
FINANCE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MERCHANDISING
Intermediate
MERCHANDISING
Intermediate
PRODUCT KNOWLEDGE
Expert
PRODUCT KNOWLEDGE
Expert
SALES
Expert
SALES
Expert
TECHNICAL TRAINING
Intermediate
TECHNICAL TRAINING
Intermediate

Languages

English
Expert
Arabic
Native Speaker
French
Expert

Hobbies

  • Association Football