Regional Training, Engagement & Internal Communication Manager
Alyasra Fashion
Total years of experience :26 years, 1 Months
Work Closely with Operations and Area Managers.
Support the operations team members development through in store coaching, on the job observation and learning process.
To prepare all team members for leadership positions and coach new leaders, helping them develop and succeed.
Develop and continuously upgrade content and course work required for all training programs. Asses, Develop, execute and monitor anchoring systems and processes to ensure behavior change.
Measuring impact of training.
Communicate cascade and train programs as per plan.
Responsible for the development of operations (sales through area, regional and district managers) across the Mena region, in Erbil, Qatar, Lebanon and UAE.
Involved in target management and attainment for all new and poorly performing stores.
Organize and carry out motivational events
Main area of responsibility, Fashion Watches and Accessories division.
Consultancy work for external clients regarding TNAs, career paths, material development...etc
Managing a training budget
Producing tailored material for in-house training and external clients.
Measuring impact of training Level 1 to 5 including ROI of training
Overseeing the operation as a whole
Coordinating and supervising delivery and design of all training programs.
Delivery of a number of ESP, motivational and professional training programs.
Preparation of training reports and assessments.
Assisting the marketing team in setting up marketing the plan.
Career counseling and guidance.
Insuring that all hires are according to Kuwait Labor law standards and requirements.
Consulting with managers to identify training needs
Drawing up an overall training plan
Managing a training budget
Producing materials for in-house training
Working with training providers to develop suitable course content
Evaluating the success of both individual training and the overall program
Leading the BA’s apprentice program
Organizing Motivational Events
Attending meetings and making presentations
Preparations of all human capital reports
Preparation of training budget requirements
Started off as a business and language trainer
Promoted to Learning Instructor Supervisor and ACD
Coordinate and manage recruitment, screening, and interviewing of applicants for vacant positions.
Preparation of training reports for all corporate clients as well as employees.
Delivery of a number of training programs, business courses and soft-skills programs.
Responsible for the development of all tailored training programs.
Responsible for recruitment and training of instructional, administrative and sales staff.
Leading the Future Generation Foundation Scholarship
Responsible for the guest during entire stay, check in through check out.
Dealing with client problems and complaints
Scheduling and supervising front office staff
Full time during summer vacations
Sales and Technical Assistance
Filing, making appointments, preparation of letter and faxes
Preparation of forms (sick leaves, annual leaves, days off and vacations)
2 year Professional Management degree Accredited by Harvard School of Business
Graduated with high honors
Certificate in Draughtsmanship
Graduated First of my class GPA 4.78/5.00
