General Manager
Alqasr LLC
Total years of experience :22 years, 5 Months
Fostered productive business relationships and promoted long-term growth
opportunities.
Developed and tested market strategies to attract clients and grow business revenue.
Met with prospective clients to present company offerings, discuss products and
showcase service solutions.
Mentored employees on quality service delivery, resulting in improved customer loyalty
and retention.
Identified areas for expansion by analyzing market, consumer trends and competition.
Achieved forecasted revenue goals and managed budget to reduce overages and
expenditures.
Increased accuracy and reduced risk by documenting and enforcing company policies.
Cultivated client trust and rapport by evaluating needs and developing targeted business
solutions.
Managed e-commerce strategy and increased revenue by diversifying into online sales.
Improved client service and satisfaction through periodic account check-ins and
face-to-face visits.
Expanded market reach through social media and email marketing.
Evaluated and improved service delivery by networking and communicating with key
account decision-makers.
Business Partner
AlMarasem Furniture ‐ Sharjah
Selected, designed and purchased furnishings, art works and accessories.
• Selected, designed and purchased furnishings, art works and accessories.
• Coordinated the completion of designs and installations alongside architects, engineers and subcontractors.
• Promoted finished product samples and design expertise during presentations to win new clients.
• Developed manufacturing processes and evaluated methods to improve productivity and product quality.
• Identified areas for expansion by analyzing market, consumer trends and competition.
• Monitored sales forecasting reports for changing trends and areas of opportunity.
• Sold products requiring extensive technical expertise and after-sales support.
• Developed innovative product proposals in response to specific customer requirements and industry-specific solutions.
• Evaluated and improved service delivery by networking and communicating with key account decision-makers
• Implemented marketing strategies to drive and optimize marketing funnel.
• Improved SEO through content words, descriptions and tags.
• Worked collaboratively with business managers to support new and existing locations in marketing efforts.
• Monitored competitor activities and product introductions in market and made recommendations to increase market share
• Built and maintained numerous PowerPoint presentations to support sales and marketing initiatives.
• Supported management by preparing sales forecasts, writing and editing documents and conducting market research.
• Received merchandise from suppliers and promptly restocked shelving with fresh products .
• Packed orders for customers to minimize damage and offer ease of carrying.
• Notified customers of new products, prices and special offers.
• Answered customer phone calls to address concerns and questions.
• Maintained complex filing systems and document control procedures for processing operations.
• Collaborated with internal and external partners on diverse operational needs and special projects.
• Organized department meetings with well-prepared conference rooms, organized schedules and arrangements for support services or required technology.
• Prepared and negotiated contracts for services provided by external vendors.
• Reviewed submitted expense reports and used Excel to reconcile accounts