Mohamad Al Sayed, IMPLEMENTATION SPECIALIST

Mohamad Al Sayed

IMPLEMENTATION SPECIALIST

AMICO

Location
United Arab Emirates - Dubai
Education
Master's degree, ELECTRONICS & DIGITAL
Experience
10 years, 2 Months

Share My Profile

Block User


Work Experience

Total years of experience :10 years, 2 Months

IMPLEMENTATION SPECIALIST at AMICO
  • United Arab Emirates
  • My current job since February 2014

SalesForce implementation
• Gather cross-functional requirements
• Create plans to streamline business processes between SalesForce and SAP
• Translate requirements into clearly defined technical tasks
• Create Data structure for Data Migration
• Configure SalesForce including but not limited to validation rules, workflows, custom
labels, custom settings, profiles and permissions
• Design and deploy Custom tabs, custom objects, components, validation rules and
approval processes
• Create reports and design dashboards
MS CRM 2015 implementation
• Gather and understand Sales, Marketing, and Customer Service Business Processes

Education

Master's degree, ELECTRONICS & DIGITAL
  • at ISEN
  • October 2019
Bachelor's degree, network and telecommunication
  • at LEBANESE UNIVERSITY
  • January 2010

Specialties & Skills

Telecommunications
Network Systems
Programming
ADOBE STREAMLINE
BUSINESS PROCESS
CUSTOMER SERVICE
DATA MIGRATION
FUNCTIONAL
MARKETING
PROCESS ENGINEERING

Languages

Arabic
Expert
English
Expert
French
Intermediate