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Mohamad Alsakka, Patient Care Coordinator

Mohamad Alsakka

Patient Care Coordinator·Provis-Rudd Endoscopy Services

Canada

Bachelor's degree, Health Studies

Work experience

Total years of experience: 3 years, 8 months

Patient Care Coordinator

February 2026 - Present

Provis-Rudd Endoscopy Services

Oakville, Canada

February 2026 - Present

Structured procedural scheduling workflows and optimized patient flow within a multi-physician ambulatory endoscopy
environment to maintain operational efficiency.
Oversaw EMR documentation systems, ensuring accuracy, chart completeness, and regulatory compliance to support
continuity of care.
Strengthened pre-procedure coordination and documentation verification processes in collaboration with physicians
and anesthesiology teams, contributing to quality assurance standards
Company industry:
Medical Clinic
Job role:
Administration

Administrative Assistant

September 2024 - Present

Wafa Dental Centre

Mississauga, Canada

September 2024 - Present

Managed front desk operations, patient intake, appointment scheduling, and insurance verification. Maintained accurate dental
records and coordinated treatment plans between dentists and patients. Ensured efficient patient flow, improved wait time
communication, and supported daily clinic operations. Handled phone inquiries, billing support, and follow up communication to
enhance patient satisfaction
Company industry:
Medical Clinic
Job role:
Medical, Healthcare, and Nursing

Healthcare Administrative Assistant

May 2023 - July 2024

Camilla Care Community

Mississauga, Canada

May 2023 - July 2024

Coordinated patient scheduling, medical records, and insurance documentation to streamline daily clinic operations. -
Generated performance and efficiency reports to assist physicians and management in strategic decisions. - Ensured
compliance with healthcare quality and confidentiality standards. - Acted as the primary liaison between healthcare providers,
patients, and insurance companies.
Company industry:
Medical Clinic
Job role:
Medical, Healthcare, and Nursing

Data Analyst

September 2022 - April 2023

Cogeco Communications Inc.

Burlington, Canada

September 2022 - April 2023

Analyzed customer usage and service quality data, identifying performance trends and opportunities for improvement.
Built dashboards and reports in Excel. presenting insights to senior leadership. - Automated reporting processes,
reducing manual workload by 10+ hours weekly. - Partnered with cross-functional teams to implement initiatives that
improved customer experience and reduced complaints by 15%.
Company industry:
Telecommunications
Job role:
Consulting

Education

York University

December 2025

December 2025

Bachelor's degree, Health Studies

Canada

GPA (point): 4 out of 5

GPA (point): 4 out of 5

Bachelor of Health Studies (Health Management) from York University, where I gained a strong foundation in healthcare systems, organizational management, and quality improvement. My coursework covered key areas such as occupational health and safety, healthcare administration, health policy, consultation practices, and health analytics. I developed skills in evaluating healthcare performance, ensuring compliance with safety standards, and supporting decision-making through data-driven insights. This academic background prepared me to work effectively in administrative, coordination, and consulting roles within healthcare organizations.

Skills

ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
HEALTH ADMINISTRATION
Intermediate
HEALTH ADMINISTRATION
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate

Languages

English

Expert

Arabic

Beginner

Hobbies and interests

Soccer, volleyball