mohamad Hassoun

Operations Officer at WorldWide General Trading

• United Arab Emirates - Abu Dhabi
• My current job since August 2021

Overseeing and directing daily company administrative processes and
procedures.
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Monitoring and reporting • on operational performance.
• Ensuring that products reach the market in a timely and efficient manner.
• Monitoring the products inventory.
• Setting goals for staff and monitor their progress.
• Maintaining positive client and vendor relationships.
• Answering phones and emails from vendors, clients and customers.
Collaborating effectively with cross-functional teams, including Sales and
accounts
•
• Train staff in policies and procedures and supervise their daily work.
• Managing and resolving customer concerns and complaints.
• Assisting the company with booking the events and travel plans.
Providing support to the office by facilitating procurement of new items and
managing the repair good.
•
Maintaining a seamless transportation process for company drivers by resolving
any issues encountered during the delivery of stocks.
•
• Scheduling delivery dates and times for stock shipments to vendors.