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تم إلغاء حظر المستخدم بنجاح
Mohamad Ibrahim Shaker khlaif, Marketing Officer

Mohamad Ibrahim Shaker khlaif

Marketing Officer·mada Communication Co

الكويت

دبلوم, Infocenter Training & Consulting

الخبرة العملية

مجموع سنوات الخبرة: 18 سنوات, 2 أشهر

Marketing Officer

يناير 2012 - حتى الآن

mada Communication Co

الكويت، الكويت

يناير 2012 - حتى الآن

• To attend performances and other events as required out of normal office hours.
• To support the company's archive function by archiving relevant marketing material.
• To manage and maintain positive relationships with venue staff and media partners.
• To support the overall marketing objectives of company both externally and internally.
• Provide regular information where necessary to assist with the compilation of reports for company.
• Supply sufficient information to the marketing manager to enable effective budgetary control of specific areas of activity.
• Maintain liaison with external and internal suppliers, assisting in commissioning and delivery of marketing material.
• Provide accurate and creative copy writing and proof reading skills as directed by the marketing manager and working to pre-agreed deadlines.

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
النقل والخدمات اللوجستية

Secretary

ديسمبر 2011 - ديسمبر 2012

Warba Insurance Co

الكويت، الكويت

ديسمبر 2011 - ديسمبر 2012

: • Answer calls professionally
• Respond to customer inquiries
• Research required information using available resources
• Handle and resolve customer complaints
• Provide customers with product and service information
• Enter customer information
• Process orders, forms and applications
• Identify and escalate priority issues
• Route calls to appropriate resource
• Follow up customer calls where necessary
• Complete call logs
• Produce call reports
• Answer staff questions in person and via phone on all company supported applications.
• Troubleshoot computer problems.
• Determine source of computer problems (hardware, software, user access, etc.)
• Advise staff on appropriate action.
• Serve as liaison between staff and the technology department to resolve issues.
• Work one-on-one with staff on application projects.
• Provide recommendations on company application purchases.
• Document resolutions for future reference

مجال الشركة:
التأمين
الدور الوظيفي:
سكرتارية

interpreter

فبراير 2011 - نوفمبر 2011

British Army

البصرة، العراق

فبراير 2011 - نوفمبر 2011

❖ Since 2008 as Interpreter with British Army in Iraq, American United Group - Kuwait - Iraq.
Interpreters and participate in language interpretation activities that pertain primarily to non-intelligence functions (listening, reading or speaking)
• Bidirectional consecutive interpretation, target language to English and English to target language using phraseology selected to preserve the original intent,
• Interviews friendly non-English speaking civilians such as police, clergymen, and other citizens to obtain information of military value
• Under supervision of counterintelligence specialist, may assist in interrogation of enemy personnel and translation of routine non-technical correspondence and documents.
• Provide interpreter support to the Civil Affairs Officer.
• Phrases ideas to avoid language that is stilted, unnatural, and difficult to understand
• Assist British Army in Iraq in translation all documents and individual.

مجال الشركة:
الإدارة العامة
الدور الوظيفي:
النقل والخدمات اللوجستية

Executive Assistant (Secretary)

أبريل 2008 - يناير 2011

Public Authority for industry

الكويت

أبريل 2008 - يناير 2011

• Receptionist & Welcoming the Visitors of Public Authority for industry from all countries.
• Arranging and coordinating the internal and external conferences and meeting.
• Prepare Minutes of Meetings
• Manage all incoming and outgoing correspondence.
• Prepared memos, letters and other documents using Microsoft Office
• Maintaining a proper filing system
• Handling all office Calls
• Prepared daily and weekly Agenda for the Manager
• Arranging & Scheduling all manager meeting
• Air Flight & Hotels Reservations
• Updating Manager for all reports generated by all Department
• Coordination with all departments
• Assist in other duties as and when required by the management

مجال الشركة:
الإدارة العامة
الدور الوظيفي:
سكرتارية

التعليم

Infocenter Training & Consulting

مارس 2009

مارس 2009

دبلوم، Infocenter Training & Consulting

الكويت

Diploma Microsoft Certified Systems Engineer (Windows Server 2008) + CompTIA A+ Certification + ICDL in Infocenter Training & Consulting.

Humansoft Institute

يوليو 2008

يوليو 2008

دبلوم، Computer Science

الكويت

Courses in Computer Science. Humansoft Institute Word 2003, Excel 2003, Power Point 2003, Outlook & Internet

Al-Qabass Secondary School

يونيو 2002

يونيو 2002

الثانوية العامة أو ما يعادلها، literary

الكويت

High School Certificate, Al-Qabass Secondary School (literary), Kuwait.

Skills

Recommendations
Expert
Recommendations
Expert
Route
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Research
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Research
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Service Desk
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Service Desk
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Hardware
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Hardware
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CORRESPONDENCE
Expert
CORRESPONDENCE
Expert
EXECUTIVE ASSISTANT
EXECUTIVE ASSISTANT
FILING
FILING
IDEAS
IDEAS
INTERPRETER
INTERPRETER
MICROSOFT OFFICE
MICROSOFT OFFICE
MS OFFICE
MS OFFICE
PUBLIC RELATIONS
PUBLIC RELATIONS
RECEPTIONIST
RECEPTIONIST
SECRETARY
SECRETARY
Recommendations
Expert
Recommendations
Expert
Route
Expert
Route
Expert
Research
Expert
Research
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Service Desk
Expert
Service Desk
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Hardware
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Hardware
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس