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Mohamad Mayassi, Relationship Manager

Mohamad Mayassi

Relationship Manager·Bayt.com

United Arab Emirates

Master's degree, Business administration

Work experience

Total years of experience: 15 years, 5 months

Relationship Manager

March 2018 - Present

Bayt.com

Abu Dhabi, United Arab Emirates

March 2018 - Present

• Increase Bayt.com‘s product portfolio per customer through active sales,
• Transition customers who previously purchased from Bayt.com while maintaining the highest level of
customers’ loyalty,
• Maintain and grow transactions and revenue volumes from assigned database of customers,
• Identify up-sell and cross-sell opportunities by building long-term relationships and providing quality
customer service,
• Effectively manage the growth of 100 - 120 assigned customers through transnational and solution oriented
selling approach,
• Ensure a min of 85% coverage of your signed stack through regular physical and telephonic meetings,
• Determine customers' recruitment needs, and prepare proposals to sell services that address these needs,
• Give online demonstrations to clients on Bayt.com in order to handle objections and convince customers
to buy
• Carry out other tasks as requested by the management.
• Acquire companies that have no significant revenue history with Bayt.com by selling Bayt.com’s
• recruitment products & services
• Initiate and develop a strong relationship with assigned verified leads
• Effectively manage business in assigned database through a transnational and solution-oriented selling
approach
• Experience with CRM

Company industry:
Business Process Outsourcing (BPO)
Job role:
Sales

Human resources officer

February 2017 - January 2018

Saber Investment

Abu Dhabi, United Arab Emirates

February 2017 - January 2018

Coordinate data flow between human resources and Public Relation departments
➢ Monitoring and keeping a daily report of all employee’s Applications
➢ Assisting in employee benefits by creating the end of service documents
➢ Reviewing daily attendance sheets and preparing follow-up reports for the HR-Manager
➢ Preparing quarter, semi and annual reports (New hiring, Leave balance and Performance
summary)
➢ Implemented induction plans for newly hired employees
➢ Creating and developing an excel software to monitor the expiration dates of Passports and
Emirates ID’s Automatically.
➢ Assisting in implementing the Code of conduct/Internal Rules and procedures

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

Assistant manager

June 2010 - June 2016

Hadad Sanitary

Abu Dhabi, United Arab Emirates

June 2010 - June 2016

Managed staff by recruiting, selecting, orienting, and training employees while mentoring them
with their career growth development
➢ Conduction of planning, monitoring, and appraising job results
➢ Implemented organizational systems, policies and procedures
➢ Maintained safe and healthy work environment by establishing and enforcing organization
standards, whilst adhering to legal regulations
➢ Organizational operations were achieved by developing schedules, assigning and monitoring
employees, generating productivity standards, resolving operations problems and
implementing new protocols/procedures
➢ Maintained professional and technical knowledge by reviewing professional publications
➢ Preparing the payroll sheets and preparing employees benefits for the Payroll officer
“Collection and credit controller”
➢ Following up with the clients as per the payment terms and conditions with providing all the
supporting documents
➢ Following up with clients who have payments due or over due by calling, emailing and if
both were unsuccessful visiting the client’s office

Company industry:
Construction & Building
Job role:
Administration

Education

New York Institute of technology

December 2019

December 2019

Master's degree, Business administration

United Arab Emirates

GPA (point): 4 out of 4

GPA (point): 4 out of 4

In progress in NYIT

ALHOSN UNIVERSITY

June 2015

June 2015

Bachelor's degree, Management Information Systems

United Arab Emirates

GPA (point): 2.6 out of 4

GPA (point): 2.6 out of 4

Management information system

ALHOSN UNIVERSITY

June 2015

June 2015

High school or equivalent, Management Information Systems

United Arab Emirates

GPA (point): 2.6 out of 4

GPA (point): 2.6 out of 4

Management information system

AL SHOLA PRIVATE SCHOOL

July 2007

July 2007

High school or equivalent, High school diploma

United Arab Emirates

GPA (percentage): 70%

GPA (percentage): 70%

High school diploma

Skills

Strategy Work
Expert
Strategy Work
Expert
HR Strategy
Expert
HR Strategy
Expert
Analysis
Expert
Analysis
Expert
Computers
Expert
Computers
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
ADMINISTRACIÓN DE BENEFICIOS
Beginner
ADMINISTRACIÓN DE BENEFICIOS
Beginner
APPLE
Beginner
APPLE
Beginner
BALANCE
Beginner
BALANCE
Beginner
COMPUTER SKILLS
Beginner
COMPUTER SKILLS
Beginner
CONTROL
Beginner
CONTROL
Beginner
CREDIT
Beginner
CREDIT
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
DATA MINING
Beginner
DATA MINING
Beginner
DECISION MAKING
Beginner
DECISION MAKING
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner

Languages

Arabic

Expert

English

Expert

Hobbies and interests

Swimming

3 Gold medals at zayed sport swimming championship 2005,2006,2007