Mohamad Mouafac Harb

• Lead 15+ staff, driving performance, accountability, and development.
• Manage freight and customs operations ensuring efficiency and compliance.
• Deliver complex logistics projects and continuously improve processes.
• Align workforce planning, performance management, and talent development.
• Control budgets, costs, and profitability across operations.
• Ensure regulatory compliance and maintain strong internal controls.

• Account management for VIP clients including Mantrac, UNICEF, Plan International, and others.
• Procurement management to meet company demands through strategic sourcing and supplier
coordination.
• Logistics management overseeing the end-to-end supply chain (A to Z).
• Garage and warehouse management focusing on inventory control and spare parts availability.

• Managed cargo readiness for assigned voyages, verifying container status, seals, VGM, and shipping
instructions are submitted and verified before cutoff to ensure compliance with booking terms and on-time
handover to carrier.
• Generated, issued, and amended Bills of Lading across multiple clusters, maintaining high accuracy and
regulatory compliance.
• Communicate daily with international agencies and stakeholders to coordinate shipping requirements.
• Researched and applied port-of-discharge regulations to prevent delays and ensure smooth cargo
handling.
• Trained and supported new team members, contributing to improved workflow efficiency and operational
consistency.
• Monitored terminal processes (gate-in, inspection, storage, and release) to maintain accurate cargo
readiness status.
• Ensured compliance with customs regulations and international trade procedures.

• Managed service quotations, optimizing freight costs for clients.
• Managed 50+ monthly shipments ensuring 100% compliance and timely delivery
• Prepared and monitored customs clearance and transit documentation.
• Coordinated import/export operations with customs, shipping lines and freight partners.

• Assisted in budget management and allocation for various marketing projects.
• Implemented marketing and advertising campaigns by assembling and analyzing sales forecasts.

• Coordinated proposals, contracts, and purchase orders with vendors and suppliers.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and
efficiently.

• Lead sales team in achieving quarterly and annual revenue targets through strategic planning.
• Designed and led sales training programs that increased team proficiency in competitive positioning and
complex negotiations.

• Identified opportunities for cross-sales and up-selling.
• Acquired product knowledge and use it to assist customers by answering questions about any given items
features and benefits.