customer service officer
blom bank sal
Total des années d'expérience :13 years, 9 Mois
• Consumer loan programs.
• FOREX analyses.
• Dealing with cash money as a Teller (all kinds of deposits, withdrawals, tax and bills payments).
• Customer service and relationship related to all bank transactions.
• All kinds of credit and debit cards marketing.
• All kind of loans ( personal loans, car loans, business loans, housing loans )
• Dealing with stock market ( bonds, stocks, FOREX, metals)
• Courses in ( customer service, retail programs, legal tasks management, FOREX and futures )
• 2 visits to brazil to open accounts
Accounting for Bankers, Financial Statement Analysis, ESFD loans, Compliance, Transaction Banking, Islamic banking, Personal Banking, Investment Banking, Corporate Banking, Money Laundering Prevention, Know Your Customer, Compliance & Code of Ethics, Fraud Awareness, housing loans, business loans, car loans, kafalat loan (supported by BDL) consumer loans, domiciliation’s, bonds, stocks, and funds. Forex and currency analysis.
Marketing manager, X-CAPE trading company (Clothing and Shipping company in Guangzhou, China). (2006-2007)
• Managed the sales function for a wholesale clothing company ($10 million annual sales).
• Developed customer relationships, negotiated and prepared customer and supplier transactions.
• Supervised ten employees.
• Monitored financial functions related to company’s fiscal management.
• Managed relationships with suppliers and shipping companies.
• Developed company’s advertising programs (internet and designing posters).
• Total quantity and quality management (control receiving and delivering of goods).
• Follow up shipping orders from china all the way to final receiver.
Manager, Sahara Restaurant (Maumee, Ohio, USA)(2007-2009) part time job
• Develop customer relationships.
• Prepare promotional plans.
• Manage advertising programs for the restaurant.
• Accounting.
Gas Inspector at Colombia Gas of OHIO, USA (2007-2009) morning shift.
• Work with the City gas pipe lines map, to control leaks.
