محمد سعيد عيتاني, Sales Manager

محمد سعيد عيتاني

Sales Manager

IZZAT DAOUK & SONS

البلد
لبنان - بيروت
التعليم
بكالوريوس, Computer Science
الخبرات
21 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :21 years, 11 أشهر

Sales Manager في IZZAT DAOUK & SONS
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ مارس 2018

oversee sales teams and develop strategies to contribute to the growth and profitability of the company.
deal with a range of tasks, including working with company managers to find ways to build sales, control expenses, and evaluate staff performance.

Sales Supervisor في Abdulla Fouad Holding
  • المملكة العربية السعودية - الرياض
  • يناير 2016 إلى فبراير 2018

1-Organising sales visits
2-Demonstrating/presenting products
3-Establishing new business
4-Maintaining accurate records
5-Attending trade exhibitions, conferences and meetings
6-Reviewing sales performance
7-Negotiating contracts
8-Close the deal

Responsibilities:
•Research and analyze market conditions and opportunities.
•Map potential customers and competitors for the product.
•Promote initial follow ups for sales prospects of the product.
•Co ordinate with the marketing, sales, technical and administrative
departments.
•Good handling and preparation of sales status reports in MS-Office Word,
Excel etc.
•Maintain hard copies and electronic filing systems.
•Conduct and coordinate marketing employee meetings and conferences.
•Develop procedures for up gradation, research and analysis, target
advertising etc.
•Develop pricing structure and the various payment options.
•Develop procedures for E-Marketing and Internet advertising and all other
forms of sales and marketing.
•Help and support other staff’s of the project to enable good quality work.

Key Strength:
• Achieving Results
• People Skills
• Customer Satisfaction
• Taking Initiative

Motivation :
• Build trust with the people on your team.
• Understood my direct reports’ personal and professional goals.
• Set daily, weekly, and monthly goals.

Sales Engineer في EION WAVES
  • المملكة العربية السعودية - الرياض
  • أكتوبر 2015 إلى يناير 2016

Searching for new clients who could benefit from our products in a designated region.Travelling to visit potential clients.Establishing new, and maintaining existing, relationships with customers.Managing and interpreting customer requirements.Calculating client quotations.Negotiating tender and contract terms.Negotiating and closing sales by agreeing terms and conditions.Meeting regular sales targets.Recording and maintaining client contact data.Co-ordinating sales projects.Solving client problems.

Sales Coordinator في Kabbani Logistics
  • لبنان - بيروت
  • فبراير 2015 إلى سبتمبر 2015

facilitate the administrative support for the sales and management process of existing and new business development. I have the authority to negotiate rates and conditions with service suppliers and agents on line with the demand for required services.

•Prepare quotations to direct customers and agents to sell the company
•Administer all quotations and services in the company
•Negotiate rates and conditions of suppliers in co-ordination with the Commercial Supervisor.
•Maintain statistics of offers and performance of customers and suppliers.

• Directly get in touch with customers to discuss offers, and business development possibilities.
• Attend customer visits either with or without the sales supervisor to maintain the customer relationship.
•Negotiate with our agents and shipping lines for local charges and ocean-freight costs.

Assistant General Manager في Itani Autohandel & Shipping
  • لبنان - بيروت
  • يونيو 2011 إلى يناير 2015

1. Check and verify shipping records, handle questions or concerns of shipping shortages or overages and address problems with inventory control.
2. Organize to service each business division while maintaining and improving overall operational and departmental efficiencies.
3. Interface cross-functionally at all levels within the divisions of the company, including communication with offshore/subsidiary management, external resources and concerns, such as freight forwarders, third party providers and governmental agencies.
4. Troubleshoot and provide solutions for issues of a moderate to complex scope.
5. Ensure proper compliance and adherence to all appropriate health and safety regulations and cleanliness requirements are followed both with regards for personal and inventory safety.
6. Participates on divisional management teams and provides direct support to the divisions
7. Oversee day-to-day operations of finished goods and raw material warehouse. Directs the operations of the warehouse team to achieve objectives.
8. Manage a staff of approximately 38 with four direct reports.
9. Effect necessary communication and motivation to staff. Monitors individual performance via observation and review of various productivity metrics. Counsels and disciplines as necessary.
10. Develop and maintain a productive work team via training and career development.
11. Consistently promote a strong corporate culture, quality and high performance work teams.
12. Promote continuous improvement including strategic reviews for the warehouse related functions utilizing quality process and participation in high performance and self directed work teams.
13. Responsible for administrative functions such as budgeting, equipment and liaison to Customer Service.
14. Act as logistics facilitator to ensure that all elements of the domestic and international distribution process are coordinated to meet customer requirements in a timely and high quality.
15. Develop and ensure that established policies, rules and regulations and procedures are followed.
16. Develop visible procedure and key performance indicators to monitor quality and regular measurements to determine effectiveness of procedures implemented
17. Meet or exceed established goals relative to on-time delivery and shipping accuracy performance for customer shipments
18. Improve operational efficiencies to increase ability to process customer orders using both systems and physical improvements.
19. Meet with other department heads about sales, purchasing, production and record control, so the warehouse activities remain coordinated and running smoothly.
20. Keep stock control systems up to date and planning future capacity requirements.
21. Ensure proper compliance and adherence to Export /Import Administration Regulations.
22. May oversee short duration projects relating to transportation, logistics, export regulations, and related functions.
23. Provides warehouse safety leadership and is responsible for improved safety performance in the facility
24. Oversees warehousing activities to ensure processes and procedures are understood and followed; oversees warehouse compliance for inventory management, cycle counting, product handling, and other services as required.
25. Develops leadership team and provides daily oversight for all operational requirements for warehouse operational staff; leads and develops hourly workforce teams in a union environment
26. Drives costs savings with a focus on Visibility, Variability and Velocity
27. Provides proactive communications and solutions for distribution issues.
28. Coordinates warehousing execution for divisional strategies; develop specific warehousing requirements based on strategic plans and customer expectations; designs the appropriate warehousing solution that incorporates logistics best practices.
29. Provides direction for systems improvements and changes to operational requirements

Sales في Khalil Itani Co. trade cars
  • لبنان - بيروت
  • يناير 2007 إلى مايو 2011

Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
Provides sales management information by completing reports.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Sales في Easy rent a car
  • لبنان - بيروت
  • أغسطس 2003 إلى ديسمبر 2006

Sell optional products for meeting customer wants and needs.

Support customers with directions, maps and local area information.

Check customer rental parameters for ensuring understanding of rates and service charges.

Update rental agreement files, notify customers of overdue rental vehicles and enquire on expected date of return and process rental extensions.

Receive telephone calls and handle customer issues or direct messages to appropriate personnel.

Attend calls and support customers efficiently.

Coordinate with queued customer to reduce wait time and encourage efficient service.

Ensure accuracy of return date and time on rental agreement.

Complete rental or parking information for customers, disclose rates and terms of rentals and get signatures through effective sales techniques to utilize service options.

Ensure rental office area cleanliness and conduct associated custodial duties.

Communicate with bus drivers through two way radio to handle customer pickup and delivery.

Retrieve money collected in shifts and complete deposit slip and keep money in safe.

Prepare Rental Agreement Folder with necessary details.

Review and submit reports to supervisor.

Finish car exchange requests in computer system.

Vendor في Dallas
  • لبنان - بيروت
  • يونيو 2000 إلى يوليو 2001

Trading Dresses

الخلفية التعليمية

بكالوريوس, Computer Science
  • في Beirut Arab University
  • يونيو 2005
الثانوية العامة أو ما يعادلها, Life science
  • في Makassed
  • يونيو 2001

Specialties & Skills

Transportation
Automotive
Freight Forwarding
Customer Service
Customer Satisfaction
Excellent communication skills – written and aural.
Negotiation
Professionalism, diplomacy, tactfulness – to generate positive company image.
Achieving Results
Good at presentations.
Purshasing
Demonstrating Products
Lead Generation
Order Processing
Monetary Exchange
Close the deals

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الايطالية
مبتدئ
الفرنسية
متوسط

الهوايات

  • Football ,
  • Social services