ICT Supervisor
Medecins Sans Frontieres
Total years of experience :14 years, 1 Months
Managing Facility Network and Communication devices (Hospital - Service Building - Warehouse - Guest house), which includes Servers - switches - Firewall - Access Points - Nurse Call system - PBX internal phone - Public Address System - Fire alarm system - CCTV system.
Simultaneously with Laptops - Desktops - NESTOR (Network Attached Storage)- Printers - Copy printers - Video Projectors - Meeting rooms conference - Label printers - ICU monitor system - Satellite phone - Wireless Radio communications - BluLog system for online monitoring Medical pharmacy temperature and humidity.
Follow up ICT equipment (+135 different devices) using dedicated tool (TMS) on monthly basis.
Respond to staff (+85 person) miscellaneous requests via online tool I developed (Online Job request) to follow up.
Corrective maintenance when needed as soon as it occurs.
Preventive maintenance on weekly - Monthly - Yearly basis.
Implementing standard MSF windows image and Office 365 on all MSF devices as per HQ Helpdesk request.
Installing Virtual Machines to the Server, creating users in Active Directory and Group admin.
Activate and monitor Antivirus software.
Implement automatic backup for all devices on NESTOR, and verify backup health.
Prepare and follow up equipment asset list on monthly basis, update on real time.
Monitor ICT consumables movement using In/Out stock card.
Design facility network Topology and infrastructure map.
Monitor Traffic analysis, Internet download/upload packages.
Training staff for new software and system needed.
Full face lift for the Hospital switching from normal activities to Covid-19 hospital, and shifting back to normal activities after 8 months.
Implementing OpenVPN for staff working from home remote connection (During Covid-19)
Managing all IT office equipment, backup for IM coordinator, set up and implement Server, manage the data collected by WAP ODK, using SASIL server. Implementing needed software, laptop backup locally and on NESTOR, monitoring Internet quota consumption, Antivirus software updating, maintaining IT and telecom devices - Satellite phone - vehicles GPS system- Guest House Internet and cable connection- printers and scanners, consumables follow up, IT stock management.
Infographic training at UNHCR by OCHA. Designing and printing the monthly Newsletter distributed to Municipalities.
Implementing Local Server (Debian9, Postgresql, php, MySql).
Prepare quotations and BOQs for various procurements (good knowledge of all markets), purchase all IT related equipment and office requests, prepare Invoices and Acceptance of payments.
Prepare monthly Stock report and park statement, sign responsibility forms for staff equipment.
(conducting daily HPQ visits, reporting on RAIS, ODK collector, daily and weekly reports, coordinating remotely with supervisor, FGD, VASYR & Participatory Assessments with UNHCR, Interagency coordination with WFP, Trainings with UNHCR for various assessments, GBV and Child Protection certificate with (IRC).
Managing all Factory aspects: Logistics, Finance, HR, Suppliers, Facility, security, warehouse, stock, fleet.
supervising staff, dealing with suppliers, machines preventive and corrective maintenance.