Administrative Operations Manager
WAFRA INTERNATIONAL - FOOD INDUSTRIES
Total years of experience :21 years, 8 Months
Key Achievements:
Developing the administrative structure, procedures, work instructions and forms, managing internal auditing, and monitoring preventive and corrective actions
Develop, implement and review operational policies and procedures.
Responsibilities:
Implement policies, plans and strategic decisions.
Preparing performance evaluation programs and providing training and monitoring to reach the highest efficiency of employees
Supporting employee communication with the management team.
Maintain effective operations and productivity by developing well-structured work procedures and instructions, resolving problems, and implementing action plans, ensuring all employees understand company procedures and policies, quality assurance reviews,
Implementation of all organizational changes and developments,
Ensure adherence to policies and regulations,
Monitor costs and expenses to assist in budget preparation,
Supervision of transportation and control of bus maintenance costs,
Prepare monthly payroll reports, attendance management, annual leave planning, absence, and overtime system,
Arranging annual leave, ticketing, legal requirements for travel and settlement calculations.
Managing medical insurance contracts for employees, hospitals (service providers) and medical approvals,
Staff accommodation and transportation management (maintenance and operation)
Key Achievements:
Establish HR Department and the complete chain of HR systems and programs and HR policies and procedures.
Building organizational processes and workflow map.
Managing Human Resource procedures, including recruitment, interviews, training, appraisal system, human resource records, incentive programs, reward and penalty procedures, and create programs to increase employee satisfaction and productivity
Develop of the administrative structure, procedures, work instructions, forms, managing the internal audit, and development of prevented & corrective actions,
Managing the Selling & Buying the foreign currencies.
Manage all “incoming and outgoing” cash transfers,
Currency balance control.
Implementing all cash transfers procedures (inside/outside) on the system and following up on all transfers list.
Cashier for currency exchange,
Communicate with the company's branches in Iraq, Jordan, Lebanon, UAE,
Establish the Quality Control department (procedures, customers' satisfaction, suppliers' evaluation…).
Managing and controlling the Quality Management System "QMS" including (company policy, procedures, work instructions, process maps, workflow, and corrective & preventive actions…)
Key Achievements:
Build organizational processes, workflows, policies, company procedures, planning, and strategy decisions,
Assist the founder to establish the company & the startup processes.
Create, implement and review operational policies and procedures,
Develop tracking systems and reporting systems.
Cooperate with the Senior Management to establish HR policies and procedures; staff recruitment; evaluation system, personnel records, training programs.
Establish penalties procedures and develop an evaluation program to increase employee satisfaction and productivity
Quality Management System (ISO 9001 Standard QMS) trainer for more than 50 company employees
Technical support for ERP software programmer
Prepare all workflow instructions and training for all employees.
Building partnerships with suppliers and other companies
Responsibilities:
Build the company culture that encourages top performance and high morale.
Work with the board of directors to determine values and mission, and plan for short and long-term goals.
Ensure the provision of all legal and regulatory documents and control compliance with laws and regulations.
Preparing performance evaluation programs and providing training and monitoring to reach the highest efficiency of employees,
Supporting employee communication with the management team.
Maintain effective operations and productivity by developing well-structured work procedures and instructions, resolving problems, and implementing action plans, ensuring all employees understand company procedures and policies, quality assurance reviews,
Implementation of all organizational changes and developments
Ensure adherence to policies and regulations
Monitor costs and expenses to assist in budget preparation
Development of all reporting systems,
Establish of HR department (full chain, all procedures, work instructions...)
Establish the Quality Management System & Food Safety Management System and HACCP (hazard analysis critical points).
Key Achievements:
Managing HR department, including recruiting, performed the interviews, training employees, Incentives, penalties actions, HR records and reports. The total of employees more than 500,
Managing of Quality Management System (ISO9001) & Food Safety system (ISO 22000) & HACCP system, (internal audit, management review, company policy, correction & preventive actions).
Managing Human Resources Department (employees' recruitment, evaluation, responsibilities distribution).
Managing Quality Management System QMS - ISO9001.
Key Achievements:
Managing HR procedures, including recruiting and training employees, Incentives, penalties actions and HR records and performed the interviews. the total of employees more than 1800,
Payroll reporting, attendances monitoring, vacation, and overtime system.
General accountant, inventory, payroll,
Diploma in QMS /Lead Auditor Certificate IRCA / DNV business assurance.
