Associate Director of sales
Jumeirah Beach Hotel
Total years of experience :22 years, 10 Months
-Leading the leisure sales team to achieve their assigned revenue goals.
-I have the full responsibility to achieve budgeted revenue targets with Tour operators, DMC’s, leisure groups and tour series .
-Develops and manage all our stakeholder relationships, both internal and external.
-Selects, manage and proactively develops the Sales team by providing overall market strategy and day-to-day sales leadership.
-Ensuring that actual performance of each account manager meets the annual sales targets.
-Assisting the Director of sales in implementing the Sales and Marketing plan of the each hotel.
- The main contact for all contracted Tours operators in UK through personal association, calling and visiting them on a planned and scheduled basis.
- Develop rapport with the local tour operators, airlines and destinations management companies.
- Assist creating promotional & tactical packages for Rooms, Food & Beverage and Banqueting Sales.
- Perform on a continuous basis site inspections to increase awareness of the property.
- Maintain high profile within Agents, DMCs and Tour Operators
- In touch with the market to find out what countries are increasing in arrivals and determine a change of strategy whenever necessary
- Build rapport with key leisure accounts
- Organize business entertainment to include: luncheons, dinners, cocktails to know the client and give them confidence in the Hotel Management team.
- Building rapport with the key accounts (GCC Leisure, Corporate and Groups).
- Looking after the Oil & Gas companies in Abu Dhabi.
- Looking after the Government & Diplomat sector.
- Doing regular competition checks of the competitor set regarding special promotions and packages.
- Looking after overseas companies by submitting RFP’s.
- Maintaining relationships with existing customers through regular visits.
- Prospecting and visiting potential customers to demonstrate products and gain new markets.
- Conducting site inspections when needed and referring leads to the Sales Center.
- Surveying competitor’s hotels regularly on events being held.
- Scheduling and hosting entertainments for Key accounts.
- Planning and scheduling meetings for one week in advance.
- Making at least 15 sales calls weekly in my assigned areas, which have to include at least 3 new accounts every week.
- Giving feedback to the Director of Sales on a daily basis about daily activities.
Handeling corporet clients.
, check in check out, reservations, Handling All The guest needs, handling high profile guest
handling all the reservation, checking in check out, cashiering, taking booking,
responsible, about the reservations, booking also the duty roster of the reception staff and the housekeeping staff, guest relation, handling the guest complain
