R&D Sales Manager
Balance Group
مجموع سنوات الخبرة :14 years, 5 أشهر
responsible for allover the F&B division
clinic team and the CRM Team.
plan and exuiste plans for product development.
works closely with all the departments to ensure the smoother process.
successfully expand and relocated the central kitchen to 500 Sqm
obtianed the ISO22000 & HACCP certification.
developed automated chatbot system.
development of mobile app
CRM systems and tech simplifying
· Human Resources:
- Organize recruitment and placement of required staff.
- Establish organizational structures and delegate tasks and account-abilities.
- Manage staff balance sheets, indemnity, vacations and salary certificate.
- Manage and supervise staff accommodations.
· Financial:
- Review financial statements and data.
- Utilize financial data to improve profitability.
· Production:
- Monitor performance and implement improvements.
- Ensure quality of products.
- Manage quality and quantity of employee productivity.
- Manage maintenance of equipment and machinery.
- Provide technical support where necessary.
successful relocation of 1200 SQM center kitchen .
recruitment from overseas and local for multi brands.
Development of E.commerce website and backend operations.
· Human Resources:
- Organize recruitment and placement of required staff.
- Establish organizational structures and delegate tasks and accountabilities.
- Recruit staff locally and go on business trips to hire restaurants staff.
· Financial:
- Review financial statements and data.
- Utilize financial data to improve profitability.
- Prepare and control operational budgets.
- Plan effective strategies for the financial well-being of the company.
· Production:
- Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods.
- Ensure quality of products.
- Manage maintenance of equipment and machinery.
· Responsible of taking business decisions.
· Oversee financial planning and operations of the organization and maintain positive cash flow for the company.
· Supervise the functioning of various departments including home delivery, call center, SCM, logistics and warehouse along with ensuring activities across all departments.
· Head and train a team of supervisors and personnel.
· Develop growth strategies in conjunction with the Director of Operations.
· Evaluate market trends and competitors’ activities.
· Engage in marketing activities, communication tools and exposure channels to reach customers.
· Manage a team of logistics specialists, planners, and schedulers with focus on maintaining efficiency and delivery schedules.
· Maintain and update operational documents including operational metrics and performance reports, standard operating procedures, process flow charts, customer service logs, training documents and safety records.
· Participate in career development of junior staff.
· Arrange trainings and professional development programs.
· Obtain environmental certifications from authorities and establish environmental compliance and pollution control audit mechanisms.
· Customer services and communication within customer time in the showroom.
· Hold price negotiations and finalizing deals.
· Provide sales quotes and processing transactions.
· Ensure adequate stock availability to meet demand.
· Maintain updated information of in-stock items and follow up with vendors for timely deliveries of shipment, and track shipments.
· Work cooperatively with the team and provide assistance when required.
· Prepare forecasts and work closely with the purchase department.
Certified Microsoft Office Specialist in Office Management (MOS-OM)
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