محمد المل

Oversee recruitment, onboarding, and orientation processes
Maintain and update employee records, contracts, and files.
Coordinate performance appraisals and track probation evaluations.
Manage employee relations, resolve conflicts, and support disciplinary actions if needed.
Supervise front desk, admin, and support staff to ensure smooth day-to-day operations.
Ensure timely procurement of medical and non-medical supplies.
Monitor and report daily cash collections, reconcile with finance/payroll.
Coordinate facility maintenance and cleanliness in collaboration with relevant departments.

Managed employee records, contracts, and HR databases ensuring accuracy and confidentiality.
Handled employee attendance, leave management, and payroll coordination with Finance.
Assisted in drafting and updating HR policies, procedures, and compliance with Kuwait labor law.
Prepared HR reports for management on headcount, turnover, and workforce planning & Coordinated with school leadership to support staffing needs, scheduling, and performance evaluations.

• Demonstrated a creative approach to problem-solving and maintaining composure in high-pressure situations.
• Attended weekly meetings to communicate project statuses, ensuring timely delivery of all elements.
• Exhibited flexibility and independence while managing multiple initiatives simultaneously.
• Recruited and managed a diverse team of employees for events, enhancing overall event execution.
• Set clear objectives and targets for events, developing strategic plans to achieve them effectively.
• Generated innovative ideas to enhance event experiences, contributing to overall success and client satisfaction.
• Developed strong interpersonal skills, fostering positive relationships with team members and clients.

• Supported the development and implementation of HR initiatives, enhancing operational efficiency.
• Provided guidance on policies and procedures, ensuring compliance and employee understanding.
• Actively participated in recruitment by crafting job descriptions, posting ads, and managing the hiring process, leading to a 20% reduction in time-to-fill positions.
• Created and implemented effective onboarding plans, improving new hire retention by 15%.
• Developed training and development programs that increased employee engagement and skill levels.
• Assisted in performance management processes, fostering a culture of continuous improvement.
• Supported the resolution of disciplinary and grievance issues, promoting a positive workplace environment.
• Maintained accurate employee records, ensuring data integrity and compliance with regulations.

• Coordinated repairs and maintenance activities, ensuring timely resolution of issues to enhance guest satisfaction.
• Monitored property conditions to proactively identify potential problems, preventing escalations that could impact guest experiences.
• Showcased properties to prospective clients, effectively negotiating contracts to achieve optimal occupancy rates.
• Conducted monthly inventory checks, ensuring adequate stock levels for front office supplies and enhancing operational efficiency.
• Maintained meticulous records of all transactions, contributing to streamlined operations and accurate reporting in the front office environment.