Mohamed Hamdy

• Act as a strategic HR partner to executive leadership, driving workforce planning, talent
acquisition, development, and retention across multiple entities.
• Managed full-cycle recruitment for 150+ hires annually across technical, operational,
and support functions.
• Led multi-channel sourcing strategies (LinkedIn, job portals, referrals, agencies) to
build strong talent pipelines.
• Reduced time-to-fill by 30% through process optimization and talent pooling.
• Partnered with hiring managers to define job requirements, interview frameworks, and
selection criteria.
• Monitored and improved recruitment KPIs (time-to-fill, quality of hire, offer acceptance
rate).
• Ensured full compliance with labor laws and government regulations across Kuwait,
KSA, and Egypt, including licensing and visa processes.
• Managed payroll, compensation, and benefits (GOSI, indemnities, EOSB) with 100%
accuracy.
• Handled employee relations, disciplinary actions, and grievance management in line
with labor law.
• Implemented HR automation and data-driven solutions to enhance efficiency and
reduce costs.
• Designed and delivered onboarding, training, and leadership development programs.
• Oversaw administration, legal coordination, facilities, and government relations.
• Developed and standardized HR policies, SOPs, and systems across business units.
• Key Achievements: Reduced turnover by 10% - Improved hiring quality and pipeline
efficiency Implemented data-driven HR decision-making.

• Developed and executed sales strategies, achieving a 90% quarterly closure rate
through targeted training and coaching.
• Conducted market analysis to identify growth opportunities, enhance client
engagement, and drive revenue.
• Managed full HR functions, including recruitment, performance management, training,
and employee relations. and improve team
• training using and feedback

• Customer Service Excellence: Resolved inquiries efficiently, ensuring a seamless customer
experience and high satisfaction levels.
• Operational Coordination: Facilitated communication between delivery, assembly teams, and
customers, streamlining service processes.
• Standard Operating Procedures (SOPs): Developed and implemented SOPs to enhance workflow
efficiency and service consistency.
• Employee Training & Mentorship: Trained and guided new team members, ensuring adherence to
company standards and best practices.

• Consistently achieved monthly sales targets by promoting and securing enrollments for
Accounting, English Language, IT, and other professional courses.
• Key contributions included:
• Sales & Client Relations: Negotiated contracts and service agreements, fostering long
term partnerships.
• Tailored Training Solutions: Provided expert guidance to clients, ensuring courses
aligned with their learning and development needs.
• I Played a pivotal role in expanding the training portfolio and driving revenue growth
through strategic sales and client engagement.

• Managed all operations in a small training institute, overseeing sales, administration,
facility management, and financial coordination.
• Key responsibilities included:
• Sales & Business Management: Led the sales team, negotiated contracts, and ensured
consistent achievement of revenue targets.
• Training & Certification Coordination: Provided advisory on Accounting, HR, and
professional training programs, securing partnerships for certification courses.
• Administrative & Financial Oversight: Managed institute facilities, coordinated with the
secretary, and handled financial tasks, including fee collection and accounting.
• Marketing & social media: Created and managed the institutes social media pages,
driving engagement and course enrollments.
• I Played a pivotal role in the institutes growth by integrating sales strategies,
operational management, and customer engagement to enhance training services.