manager restaurant and banquet
Chinese Palace Restaurant Group
Total years of experience :4 years, 2 Months
-Supervise and run the daily operations of the restaurant, ensuring.
efficient and effective functioning.
-Manage inventory levels, stock replenishment, and product
displays to meet customer demand and maximize sales.
-Train, develop, supervise, and motivate the staff to deliver exceptional customer service and achieve sales targets.
-Monitor sales, analyze trends, and identify opportunities for
improvement or expansion.
-Handle customer inquiries, complaints, and escalations in a
professional and timely manner.
-Assortment with suppliers, vendors, and stakeholders to ensure
the timely delivery of products and services.
-Brand Management: Managed brand portfolios, ensuring
consistency across all touchpoints and channels.
-Quality Assurance: Implemented rigorous quality control
processes to maintain product and service standards.
-Successfully launched and managed a new brunch concept in
Abu Dhabi in June 2022, overseeing all aspects of planning,
execution, and operations.
-Achieved targeted revenue goals: Implemented strategic
initiatives that exceeded revenue targets within the first three
months of brunch operation.
-Ensured high-quality customer experience: Implemented
service standards and training programs to ensure top-notch
customer service, resulting in consistently positive feedback and high customer satisfaction rating.
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